General Medical Services provision - patients displaying violent behaviour: comparative review

Methodology

A questionnaire designed to capture the key elements of CBSs was developed in collaboration with NHS Lothian's CBS and the Scottish Government's Primary Care Division; 39 questions covered seven broad areas (Box 2; full questionnaire in Appendix 1).

Referral process
Service design
Accessibility
Return to mainstream General Practice
Service evaluation
Challenges encountered
Broader perspectives on violence in primary care and the role of CBSs

Box 2. Areas covered by questionnaire.

This questionnaire was distributed to Primary Care Managers in each Health Board. Where responses to questions were unclear, respondents were contacted for clarification.