Annex 7: Glossary of Terms
Annex defines various words, abbreviations and phrases which have specific meanings in the context of this Agreement. Unless otherwise provided or the context otherwise requires, the following expressions shall have the meanings set out below.
BAU: Business As Usual
DWP: Department for Work and Pensions
DWP Data Services: DWP obtains data from various sources and systems. DWP Data Services is the central point for all data within DWP
FOI: Freedom of Information Act 2000
FoI(S)A: Freedom of Information (Scotland) Act 2002
GDPR: General Data Protection Regulation
GUID: Global Unique Identifier
MoU: Memorandum of Understanding
Public & Privilege holiday: All public and privilege dates in England and Scotland including regional specific dates in Social Security Scotland Agency.
Service Delivery Standards: The service delivery standards to be met by DWP for the delivery of the Services as set out at Para 8.
Services: Has the meaning set out in Para 2
SG: Scottish Government
SLA: Service Level Agreement
SCP: Scottish Child Payment
SM: Scottish Ministers
SM/SSWP Single MoU: Memorandum of Understanding between Scottish Ministers and the Secretary of State for Work and Pensions dated January 2023 as amended.
SPoC: Single Point of Contact
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