Right Care Right Place: guidance

This time of year puts more pressure on our health and social care services, but we can all help by getting the care we need in the right place. This guide helps explain which NHS service to use for different health concerns, and how to look after your health and the people you care for.


Community Pharmacy

What this service is for

If you have a minor illness, a local pharmacy should be your first stop. Your local pharmacy can help with:

  • Advice and treatment for minor illnesses and common conditions like colds, cold sores, sore throats, diarrhoea, constipation and for women, urinary infections, through NHS Pharmacy First Scotland.
  • Your repeat prescriptions.
  • Access to free emergency contraception.

Everything you discuss with your pharmacist is confidential and if required, your pharmacist can signpost you to another healthcare professional.

How to access the service

Check NHSinform.scot to find your nearest local pharmacy and opening times before making the journey.

For repeat prescriptions:

  • Please allow plenty of time, at least three working days, when reordering medication.
  • Please do not order more medicines than you need.
  • In certain circumstances, if you run out of medicines, your pharmacist can provide one cycle of your medication without a prescription from your General Practice.
  • If you are unable to go to the pharmacy to collect your medicine, and do not have anyone who can collect it for you, ask your pharmacy if they can help.

NHSinform.scot/pharmacy

Contact

Email: sgmarketing@gov.scot

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