Right Care Right Place: guidance

This time of year puts more pressure on our health and social care services, but we can all help by getting the care we need in the right place. This guide helps explain which NHS service to use for different health concerns, and how to look after your health and the people you care for.


Social Care

Social care services are here to provide personal and practical assistance for children, young people and adults who need extra support, as well as for paid and unpaid carers.

Social care in Scotland is delivered by local Health and Social Care Partnerships through self-directed support arrangements. These are in place to ensure everyone is provided with the information they need to have more choice and control over how they would like their support provided.

Care Information Scotland
careinfoscotland.scot provides a range of information and advice on care services, and how to access them. They also have a phone line and chat feature where people can make contact on 0800 011 3200. If you help to care for a friend, relative, or neighbour, please visit Care Information Scotland for information on rights and support for unpaid carers as well as contact details for your local carers centre.

Living Made Easy
livingmadeeasy.org.uk is an information website brought to you by the DLF, the charity previously known as the Disabled Living Foundation. The site has been developed by DLF's team of occupational therapists and contains free and impartial advice for anyone looking for solutions, gadgets, adaptations and aids to make life easier.

AskSara
AskSARA at livingmadeeasy.org.uk is a useful guide if you are not sure what equipment might help. The online self-assessment tool produces a personalised advice report detailing what equipment could help, and can signpost you to other services as needed. The site also links to around 60,000 products that you can buy yourself.

Older people can also call the free Age Scotland helpline on 0800 12 44 222, which provides information, advice and friendship for those looking for a chat. It is open from 9am to 5pm, Monday to Friday.

NHSinform.scot/right-care

Contact

Email: sgmarketing@gov.scot

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