Principles of Inclusive Communication: An information and self-assessment tool for public authorities
This publication has been superseded by the inclusive communication toolkit published in April 2026.
Background
This document brings together the knowledge and experience of people with communication support needs and service providers to offer a practical approach to delivering inclusive communication.
This work supports the Independent Living Programme. This programme supports disabled people in Scotland to have the same freedom, choice, dignity and control as other citizens, at home, at work and in the community. The programme is a partnership of Scottish Government, the Convention of Scottish Local Authorities ( COSLA), NHS Health Scotland and the Independent Living in Scotland Project ( ILiS).
A working group of partners from the Independent Living programme, Disabled People's Organisations and other representatives from the public sector and voluntary sector developed this document. A full list of acknowledgements is on page 20.