Principles of Inclusive Communication: An information and self-assessment tool for public authorities
This publication has been superseded by the inclusive communication toolkit published in April 2026.
Links to further guidance and information
For further information and data on prevalence of communication support needs, follow the link below for 'Communication Support Needs: A Review of the Literature'. The report also details the life experience of people with communication support needs.
http://www.scotland.gov.uk/Resource/Doc/179456/0051018.pdf
For further information about who may have communication support needs and a list of conditions from which they may arise, click on 'Talk for Scotland Toolkit' at:
http://www.communicationforumscotland.org.uk
For further guidance and to find out more about how you can improve your communication, particularly for specific groups, please refer to the information below:
Autistic Spectrum Disorder
http://www.autism.org.uk
Best Value Toolkit: Equalities, Audit Scotland, July 2010
http://www.audit-scotland.gov.uk/docs/best_value/2010/bv_100809_equalities_toolkit.pdf
Best Value Toolkit: Customer Focus, Audit Scotland, July 2010
http://www.audit-scotland.gov.uk/docs/best_value/2010/bv_100809_customer_focus_toolkit.pdf
Changing Faces
http://www.changingfaces.org.uk
Communication Forum Scotland (Talk for Scotland toolkit):
http://www.communicationforumscotland.org.uk
Deafblind Scotland
http://www.deafblindscotland.org.uk
Scottish Accessible Information Forum ( SAIF):
http://www.saifscotland.org.uk
Enable Scotland 'Accessible Information Unit'
http://www.enable.org.uk
The Office for Disability Issues, information on 'Delivering Inclusive Communication'
http://www.officefordisability.gov.uk
Royal College of Speech and Language Therapists
http://www.rcslt.org
The Royal National Institute of Blind People ( RNIB), in particular their 'See It Right' Guidance:
http://www.rnib.org.uk
Scottish Consortium for Learning Disability ( SCLD)
http://www.scld.org.uk
Scottish Council on Deafness ( SCoD) publications:
http://www.scod.org.uk/SCoD_publications-i-127.html
SCoD Directory:
http://www.scod.org.uk/Directory-i-143.html
The Scottish Disability Equality Forum guidance on producing material in an accessible format
http://www.sdef.org.uk
Scottish Independent Advocacy Alliance
http://www.siaa.org.uk
UPDATE, Scotland's national disability information provider
http://www.update.org.uk
Website Accessibility from Web Accessibility Initiative
http://www.w3.org/WA