Publication - Research and analysis
National Care Service: Complaints - Co-design Partnership Programme report - Easy read version
This is an easy read report from sessions Scottish Government held around the health and social care complaints process. These sessions were part of our Co-design Partnership Programme.
About Complaints and redress
Complaints and redress is a theme of our co-design work on social care, social work and community health.
Co-design lets people share their ideas and tell us how to make things better.
We have been looking at:
- How people find information and make a complaint
- Making complaints more accessible
- Complaints involving more than 1 service.
Contact
Email: LEEP@gov.scot