National Care Service: Access and eligibility criteria co-design report - easy read

This easy read report sets out findings we have gathered through research and co-design that relate to access and eligibility criteria.


What we learned

We learned that:

  • we need to have clearer information about services and how to access them
  • people are waiting too long to access support.
  • people worry that support will not be available if they move
  • focusing on eligibility criteria means that people are not always being treated with respect
  • there needs to be better understanding of family and culture

Contact

Email: NCScommunications@gov.scot

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