Publication - Research and analysis
National Care Service - keeping care support local part 1 – local services: regional forums - findings summary
In summer 2023, we held events across Scotland as part of our work to co-design the National Care Service (NCS). The events covered different themes. This report contains feedback on the Keeping care support local part one – local services theme.
Annex A
Before the session, we sent everyone who was attending some points from previous user research. These were:
- when people use social care support and community health services, they prefer the first person they speak to, to be someone they know
- people cannot find out or are not told clearly what support is available for them.
- getting information online can be hard or impossible for some people.
- it can take a long time to get support in place and that can make things getting worse for people and their families.
- the way social care support and community health is given is different from one area to another.
Contact
Email: NCSdesign@gov.scot