Information

Scottish Parliament election: 7 May. This site won't be routinely updated during the pre-election period.

iMatter Health & Social Care Staff Experience Survey 2025

Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland. This report contains data from the 2025 iMatter survey.


Survey Questions – National Summary of Results

The table shows the breakdown of questions that are asked and the National score for this year.

Health and Social Care: My Experience as an Individual

iMatter 2025 Score

I am clear about my duties and responsibilities

88

I get the information I need to do my job well

82

I am given the time and resources to support my learning growth

75

I have sufficient support to do my job well

80

I am confident my ideas and suggestions are listened to

77

I am confident my ideas and suggestion are acted upon

73

I feel involved in decisions relating to my job

72

I am treated with dignity and respect as an individual

85

I am treated fairly and consistently

83

I get enough helpful feedback on how well I do my work

76

I feel appreciated for the work I do

76

My work gives me a sense of achievement

82

To view this table in its original format please see the PDF.

Health and Social Care: My Team/My Line Manager

iMatter 2025 Score

I feel my direct line manager cares about my health and well-being

87

My direct line manager is sufficiently approachable

89

I have confidence and trust in my direct line manager

86

I feel involved in decisions relating to my team

77

I am confident performance is managed well within my team

79

My team works well together

83

I would recommend my team as a good one to be a part of

85

To view this table in its original format please see the PDF.

Health and Social Care: My Organisation

iMatter 2025 Score

I understand how my role contributes to the goals of my organisation

83

I feel my organisation cares about my health and wellbeing

71

I feel that board members who are responsible for my organisation are sufficiently visible

56

I have confidence and trust in Board members who are responsible for my organisation

60

I feel sufficiently involved in decisions relating to my organisation

55

I am confident performance is managed well within my organisation

62

I get the help and support I need from other teams and services within the organisation to do my job

71

I would recommend my organisation as a good place to work

75

I would be happy for a friend or relative to access services within my organisation

77

To view this table in its original format please see the PDF.

Health and Social Care: Raising Concerns[7]

iMatter 2025

I am confident that I can safely raise concerns about issues in my workplace

79

I am confident that my concerns will be followed up and responded to

73

To view this table in its original format please see the PDF.

The following table shows all the components ranked in order of score, high to low. The highest scoring areas are those that relate to the clarity staff have about their role and the relationship staff have with their line manager. The lowest scoring components are those that relate to confidence in and visibility of board members, as well as being involved in decisions and how performance is managed.

Health & Social Care Rank Order

iMatter 2025

My direct line manager is sufficiently approachable

89

I am clear about my duties and responsibilities

88

I feel my direct line manager cares about my health and well-being

87

I have confidence and trust in my direct line manager

86

I am treated with dignity and respect as an individual

85

I would recommend my team as a good one to be a part of

85

I am treated fairly and consistently

83

My team works well together

83

I understand how my role contributes to the goals of my organisation

83

I get the information I need to do my job well

82

My work gives me a sense of achievement

82

I have sufficient support to do my job well

80

I am confident performance is managed well within my team

79

I am confident my ideas and suggestions are listened to

77

I feel involved in decisions relating to my team

77

I would be happy for a friend or relative to access services within my organisation

77

I get enough helpful feedback on how well I do my work

76

I feel appreciated for the work I do

76

I am given the time and resources to support my learning growth

75

I would recommend my organisation as a good place to work

75

I am confident my ideas and suggestion are acted upon

73

I feel involved in decisions relating to my job

72

I feel my organisation cares about my health and wellbeing

71

I get the help and support I need from other teams and services within the organisation to do my job

71

I am confident performance is managed well within my organisation

62

I have confidence and trust in Board members who are responsible for my organisation

60

I feel that board members who are responsible for my organisation are sufficiently visible

56

I feel sufficiently involved in decisions relating to my organisation

55

To view this table in its original format please see the PDF.

Contact

Email: nationalimatterteam@gov.scot

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