Coronavirus (COVID-19) Family Nurse Partnership insights: evaluation report

Report commissioned to explore the experiences of the family nurses and clients in Scotland during the COVID-19 pandemic. This includes initial findings on service delivery, mode of delivery, dosage, materials and resources.

Abbreviations and Glossary


Ages and Stages Questionnaire: A tool, consisting of 30 items, used to assess the child's developmental progress (ASQ-3, 2021)


An infectious disease caused by a novel strain of Coronavirus, SARS-CoV-2 (World Health Organisation, 2020).


A tool used to assess the interactions between the caregiver and the child (Ormston & McConville, 2012)


A video and audio communication platform developed by Apple.


Family Nurse Partnership


Health Plan Indicator (Core or Additional)


Intimate Partner Violence: physical, emotional, sexual abuse and controlling behaviours by an intimate partner (World Health Organisation, 2012)


A term commonly used to refer to a period of national or regional level restrictions put in place by government authorities to limit the spread of COVID-19.

Logic model

Summarised theory of how an intervention works, often represented as a diagram (Rogers, 2008).

Near Me

National branding name in Scotland for the video consultation services using the Attend Anywhere platform (Greenhalgh & Wherton, 2020)

NHS Attend Anywhere

Video call system and service designed to support remote health and care consultations (Greenhalgh & Wherton, 2020)

NHS Health Board

NHS Scotland has 14 regional Health Boards (11 mainland and 3 island). They are responsible for the protection and improvement of their population's health, and for the delivery of frontline healthcare services.


Public Benefit and Privacy Panel for Health and Social Care


The Partners In Parenting Education: An interactive educational tool that aims to help clients understand their child's emotional needs, support relationship building, and encourage play as a means of child development and learning (Scottish Government, 2019).


Personal protective equipment (e.g. masks, gloves and aprons)

Programme theory

Refers to using a variety of methods to develop casual models, that connect programme inputs and activities to a chain of intended or observed outcomes (Rogers, 2008).

Remote delivery

A service that is delivered at a distance via telecommunication tools


Short Message Service/Text message


Telehealth refers to the remote provision of health care using a variety of telecommunication tools, including but not limited to, telephones, smartphones, tablets, computers and mobile wireless devices, with or without video functionality (Doresey and Topol, 2016).

Theory of change

A tool used as a method of viewing programme assumptions, the processes used, and the expected outcomes. For Programme evaluations, the theory is used to assess a programme's effectiveness for clients or stakeholders at a particular time. It is often used for the purposes of quality improvement (Ashton, 2017).


A video group chat and screen-sharing platform intended for uses such as telemedicine and team working.


A communications application designed for people to share messages, photos/ videos, documents, locations and voice notes with one another.



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