Fairer parcel deliveries: action plan

Action plan outlining our committment to tackling unfair parcel delivery charges.


Infographic sources

Rural Scotland: Key Facts 2018
www.gov.scot/publications/rural-scotland-key-facts-2018/

Citizen Advice Scotland, The Postcode Penalty: Delivering Solutions, 2017
www.cas.org.uk/postcodepenalty

ONS: E-commerce and ICT Activity, 2016
www.ons.gov.uk/businessindustryandtrade/itandinternetindustry/datasets/ictactivityofukbusinessesecommerceandictactivity

OfCom, Communications Market Report, August 2018
https://www.ofcom.org.uk/__data/assets/pdf_file/0022/117256/CMR-2018-narrative-report.pdf

IMRG UK Consumer Home Delivery Review 2017
www.imrg.org/data-and-reports/imrg-reports/imrg-uk-consumer-home-delivery-review-2017/

Contact

Email: Wendy McCutcheon

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