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Publication - Strategy/plan

Fairer parcel deliveries: action plan

Published
26 November 2018
Directorate
Energy and Climate Change Directorate
Topic
Business, industry and innovation, Equality and rights
ISBN
9781787813427

Action plan outlining our committment to tackling unfair parcel delivery charges.

View supporting documents Supporting documents

Infographic sources

Rural Scotland: Key Facts 2018
www.gov.scot/publications/rural-scotland-key-facts-2018/

Citizen Advice Scotland, The Postcode Penalty: Delivering Solutions, 2017
www.cas.org.uk/postcodepenalty

ONS: E-commerce and ICT Activity, 2016
www.ons.gov.uk/businessindustryandtrade/itandinternetindustry/datasets/ictactivityofukbusinessesecommerceandictactivity

OfCom, Communications Market Report, August 2018
https://www.ofcom.org.uk/__data/assets/pdf_file/0022/117256/CMR-2018-narrative-report.pdf

IMRG UK Consumer Home Delivery Review 2017
www.imrg.org/data-and-reports/imrg-reports/imrg-uk-consumer-home-delivery-review-2017/

Contact

Email: Wendy McCutcheon

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