Table 16 Timescales for first direct contact and induction/case management meeting for community payback orders: 2014-15 to 2018-19

2014-15 2015-161 2016-171 2017-181 2018-19
Number
Total 19,065 19,452 19,206 17,877 16,418
Time between order imposed and first contact
Within 1 working day 13,710 13,939 13,314 12,409 11,313
Over 1 - 5 working days 1,885 1,592 1,785 1,557 1,628
Over 5 working days 2,151 2,526 2,544 2,106 2,194
Not known/applicable 1,319 1,395 1,563 1,805 1,283
Time between order imposed and first induction/case management meeting
Within 5 working days 14,237 14,059 13,610 12,633 11,733
Over 5 - 10 working days 1,582 1,687 1,760 1,571 1,593
Over 10 working days 1,673 1,985 1,965 1,786 1,592
Not known/applicable 1,573 1,721 1,871 1,887 1,500
Percentage
Total 100.0 100.0 100.0 100.0 100.0
Time between order imposed and first contact
Within 1 working day 77.3 77.2 75.5 77.2 74.7
Over 1 - 5 working days 10.6 8.8 10.1 9.7 10.8
Over 5 working days 12.1 14.0 14.4 13.1 14.5
Time between order imposed and first induction/case management meeting
Within 5 working days 81.4 79.3 78.5 79.0 78.6
Over 5 - 10 working days 9.0 9.5 10.2 9.8 10.7
Over 10 working days 9.6 11.2 11.3 11.2 10.7

Notes: Orders where the client did not/was unable to comply or orders transferred from another jurisdiction are included in the 'not known/applicable' category. These cases are not included in the percentage figures. The first induction/case management meeting involves clarifying health and safety procedures, requirements and expectations, and drawing up a case management plan.

1. Figures for 2015-16 to 2017-18 have been revised from those previously published due to the receipt of updated information from some councils.


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