Connecting Scotland: phase 1 evaluation

This report evaluates the impact of the Connecting Scotland programme for users in the first phase of delivery.


Annex B: Comparison between main survey and telephone top-up

Question

Main survey (n=502)

Top-up survey (n=57)

Comment

Has access to the internet helped you to cope with being at home more due to COVID-19?

89%

Said it had helped them cope more

87%

Said it had helped them cope more

How often do you use your iPad/Chromebook/internet access?

85%

used their device once a day or more

76%

used their device once a day or more

Since getting your iPad/Chromebook/internet access, what effect has this had on your digital skills?

84%

said their digital skills had improved

60%

said their digital skills had improved

The top up group had less dig champ contact and were more likely to learn from friends and family

Are you using the internet more because you have received your iPad/Chromebook/internet access through Connecting Scotland?

85%

said that they were using the internet more

81%

said that they were using the internet more

How has your ability to stay in touch with others changed?

88%

said that this had improved

71%

said that this had improved

'Not relevant to me' responses omitted from the analysis

How has your ability to access health services changed?
E.g. setting up GP appointments or prescriptions

60%

said that this had improved

39%

said that this had improved

'Not relevant to me' responses omitted from the analysis

How has your ability to search and apply for jobs changed?

67%

said that this had improved

59%

said that this had improved

'Not relevant to me' responses omitted from the analysis

How has your ability to access online public services changed?
E.g. Getting a benefit like Universal Credit

70%

said that this had improved

59%

said that this had improved

'Not relevant to me' responses omitted from the analysis

Contact

Email: CSresearch@gov.scot

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