Care in the Digital Age: delivery plan 2024 to 2025

Update for 2024 to 2025 to the national digital health and care strategy's delivery plan which describes activities supporting Health Boards, HSCPs, local authorities, primary care, social care, social work, and care providers to offer new or improved services.

Digital Services

Digital options are increasingly available as a choice for people accessing services and staff delivering them.

What we will deliver

Why we are doing this

Who is leading this work

When it will be delivered and progress

The scale up and adoption of Connect Me - Remote Health Monitoring and self-management.

Enable people to take more control of their conditions.

Improve access to services.

Improve outcomes for citizens using more advanced technology.

Reduce face to face appointments and clinics, freeing up clinician time.

Scottish Government Digital Health and Care Division NHS National Services Scotland (NSS)

Health Boards

March 2025

On Track

The development and adoption of Digital Hospital @ Home.

Support an increase in the number of Hospital @ Home ‘virtual’ beds.

Reduce length of stay in hospital by supporting early discharge to a Hospital @ Home service.

Deliver the right care in the right place, supporting people in their own location as per long-term strategies.

To reduce face to face appointments and clinics, enabling people to take more control of their conditions and freeing up clinician time.

By reducing clinician travel, improving the efficiency of services via the use of appropriate remote and mobile working solutions, and introducing remote monitoring.


Scottish Government Digital Health and Care Division

In partnership with: NHS Health Boards

Health and Social Care Partnerships (HSCPs)

March 2025

Support Ongoing

Development of Digital Mental Health therapies, including self-referral and expansion of mental wellbeing resources.

Improve accessibility and access to evidence based psychological treatments through the expansion of online mental wellbeing resources and tools.

Enable people to access services round the clock, reducing waiting times.

Offer an alternative route for those who do not feel comfortable with a face-to-face session, or who may need support out of hours.

Promote the development and testing of new and emerging technologies focused on improving the mental health and wellbeing of individuals across Scotland.

Scottish Government Mental Health Directorate

Scottish Government Digital Health and Care Division

NHS Health Boards

March 2025

On Track

To scale up and embed Near Me Video Consultation service with Health and Care service delivery.

Improve access and choice.

Increase resilience in health and social care services.

Support group treatment programmes in mental health, educational type interventions and explore the use of group clinical consultations.

Support the reduction in waiting times as part of the NHS Recovery plan.

Reduce staff and citizen travel to reduce climate impact.

Help prevent unavoidable hospital admissions.

Enable professionals working in social care to use Near Me when care and support planning.

Support more people to access care at home.


NHS Health Boards


COSLA’s Digital Office

Social Work Scotland

Social Security Scotland

In use across NHS and increasingly embedded in community settings. Work ongoing to roll out in social work and social care. Ongoing

New digital products and solutions within social care.

Support national priorities for Proactive and Preventative Care, National Care Service, NHS Recovery and the Healthcare Framework for Care Homes.


Scottish Government Digital Health and Care Division HSCPs

COSLA’s Digital Office

Care Inspectorate Social Work Scotland

Scottish Care

Coalition of Care and Support Providers in Scotland (CCPS)

All Local Boards

March 2025

On Track

A programme of Clinical IT improvements in Scotland’s Prisons.

Support prescribing and medicines administration in Scotland’s prisons removing many manual processes which take time away from delivery of clinical care.

Improve features and functionality in the patient management system providing professionals with access to patient history at point of care.

Support continuity of care.


March 2025

On Track

Refreshed technology to support the National Screening Programme.

Existing legacy technology needs to be replaced and upgraded due to it being ‘end of life’.

Create efficiencies in the call/recall services associated with all screening services.


March 2025

Planning phase under way

A new Digital Dermatology solution for receiving, storing and sharing dermatology images between primary and secondary care.

Enable GPs and secondary care to share images and identify urgent cases that can be expedited to surgery.

Reduce the need for outpatient appointments.

Contribute to the reduction of NHS waiting times.

NHS Golden Jubilee

Centre for Sustainable Delivery (CfSD)



April 2024

On Track



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