Travel services contract
Guidance for public sector organisations on how to access and use the agreement.
Overview
Framework 1: one-stop shop framework agreement for the provision of travel services, accommodation and conference venues booking
Framework 2: multi-lot framework agreement with three lots for domestic travel and accommodation, international travel and accommodation and conference venues booking
What is in scope
The travel services agreements provides organisations with the choice between a one-stop shop solution for travel services, or bespoke individual services. The agreement covers the provision of:
- air travel (domestic and international)
- rail travel (domestic and international)
- ferry travel (domestic and international)
- coach and bus travel
- adhoc car hire
- hotel accommodation (domestic and international)
- bed and breakfast accommodation
- serviced apartments
- conference and meeting venues
- associated travel services
What is out of scope
The agreement does not cover event management.
Who can use this
The agreement can be used by:
- central government
- fire
- local authorities
- police
- universities and colleges
- third sector
- other public bodies
Benefits
Benefits to public bodies from using this contract include:
- one-stop shop solution for all their travel and accommodation requirements
- multi-lot framework, with three lots, one travel management company per requirement type
- access to self-booking tool
- clearly identifiable transaction charges
- access to best practice travel policy and booking guidance
Supplier details
One stop shop service
CTM North Ltd
Shire House
Humboldt Street
Bradford
BD1 5HQ
Telephone: 01274 760650
This booking and enquiry line operates from 8am – 6pm, Monday – Friday
Telephone number for out of hours/emergency enquiries: 01274 760650 (refer to transaction fees tariff for applicable charges)
For customers using the online booking tool, TRIPS: https://www.trips.uk.com/js/SABS/Corporate.html
Please refer to the buyer’s guide for details of how to contact Corporate Travel Management (CTM) by email.
For new customer implementations:
Email: Joe.Hardy@travelctm.com
Telephone: 07595 779233
Lot 1: Domestic travel and accommodation
CTM North Ltd
Shire House
Humboldt Street
Bradford
BD1 5HQ
Telephone: 01274 760650
This booking and enquiry line operates from 8am to 6pm, Monday to Friday.
Telephone number for out of hours/emergency enquiries: 01274 760650 (refer to Transaction Fees tariff for applicable charges)
For customers using the online booking tool, TRIPS: https://www.trips.uk.com/js/SABS/Corporate.html
Please refer to the attached buyer’s guide for details of how to contact Corporate Travel Management (CTM) by email.
For new customer implementations:
Email: Joe.Hardy@travelctm.com
Telephone: 07595 779233
Lot 2: International travel and accommodation
Hogg Robinson Group
Global House
Victoria Street
Basingstoke
Hampshire
RG21 3BT
Telephone: 0203 8295813
This booking and enquiry line operates from 8am to 6pm, Monday to Friday.
Telephone number for out of hours/emergency enquiries: 0203 8295813 (refer to Transaction Fees tariff for applicable charges)
Email: sgtravel.uk@hrgworldwide.com
For new customer implementations:
Email: Karen.savage@hrgworldwide.com
Telephone: 07771 943056
Lot 3: Conference and meeting venue bookings
Execspace
5 Mitchell Street
Edinburgh
EH6 7BD
Telephone: 0131 297 4416
This line operates from 8am to 6pm, Monday to Friday
Email address for bookings and enquiries: Gov.Scot@execspace.co.uk
For new customer implementations:
Email: kristin.lamb@execspace.co.uk
Telephone: 07775 438259
Further information
See the attached buyer's guide for more information.
Information about pricing and terms and conditions for frameworks and contracts can be found on the Knowledge Hub.
If you are not registered to access this and are eligible to use the framework please complete the registration form and send it to one of the contacts listed below.
Contact
Darren Russell
Email: darren.russell@gov.scot
Phone: 0131 244 3645
Fraser Williamson
Email: fraser.williamson2@gov.scot
Phone: 0141 242 0206
There is a problem
Thanks for your feedback