Daily Dynamic Approach in the community: Highland improvement story part one

Involving Teams

The work began in November 2016. At the outset, Kate and Mark held a workshop to introduce community teams to the Daily Dynamic Discharge model. Mark explained: "We weren't prescriptive about what they had to do, instead we asked them to identify what might help them to improve discharge planning and invited them to make pledges. We held a follow-up meeting six weeks later so people could report on their progress and request further support."

"Staff take the initiative in making calls and in setting things in place to facilitate earlier discharge. We are also more proactive in pulling patients out of Raigmore so we can free up beds there and speed their return to the community."

Julie Ransome,
Senior Charge Nurse,
Invergordon Community Hospital