Publication - Corporate report

Stoma Appliance Service in the Community: Stoma Care Quality and Cost Effectiveness Review 2015

Published: 26 February 2016
Part of: Health and social care
ISBN: 9781786520425

This report details the findings and recommendations following a multi-layered national audit involving patients, NHS Board staff, DACs, community pharmacies and manufacturers designed and conducted during 2014-15.

Supporting documents

Appendix 5: Dispensing Appliance Contractors/Manufacturers - Audit Tool

Stoma Appliance Service

Quality and Cost Effectiveness Review

Dispensing Appliance Contractors/Manufacturers - Audit Tool

Purpose of this audit

Following a comprehensive review of the Stoma Appliances Service within NHS Scotland, new specifications for the service were introduced in July 2011. As part of this exercise an undertaking was given that the service would be subject to audit at some stage to determine the level of compliance with these modified specifications and how these met the needs of patients during the intervening period.

The audit also provides an opportunity for Dispensing Appliance Contractors to indicate any modifications they wish to be considered should a need for a further review of the service be identified. This document is provided as an Audit Tool to assist you in completing this exercise.

Guidance on completing the audit

The Audit Tool covers three sections: section 1 is Dispensing Appliance Contractors Audit Tool; section 2 Manufacturers and there is also a third section for you to record additional comments you feel are pertinent to the Review and its outcome.

A survey is also being undertaken with Patient and Carers in parallel with this exercise. A separate element for the Cost Effectiveness strand of the Review is also in hand.

Respondents are required to record their name, contact details and designation (e.g. position) within your organisation for their contribution to be considered and the opportunity for further engagement on a particular point. A section has been provided at the foot of the document for this purpose.

For the process to be effective and meaningful, respondents are encouraged to be honest in their assessment. Some of the criteria may not be applicable to your organisation or the service you provide. Feel free to change or add new criteria to identify areas where improvements may be needed.

We particularly value any feedback about the content of the audit and the relevance of criteria.

Dispensing Appliance Contractors/Manufacturers - Audit Tool