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Social Security Experience Panels: annual report 2021

Fourth annual report from the Social Security Experience Panels programme, covering the key activities and outputs from 2021.

This document is part of a collection


Experience Panels

2021 in Numbers

2,195 Active Panel Members

8 surveys with 2107 responses

234 user testing sessions

21 interviews

7 reports and 3 visual summaries

4 panel member newsletters

Contact

Email: socialsecurityexperience@gov.scot

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