Social Security Experience Panels: annual report 2020

This is the third annual report from the Social Security Experience Panels programme, covering the key activities and outputs from 2020.


2020 has been another busy year for the Experience Panels. We would like to thank all panel members for their work this year and for being so flexible and understanding about the changes we have had to make to how we work. With panel member's help, we have managed to continue to ensure that people who have experience of the current benefits system are helping to shape and design the new system for Scotland. We look forward to continuing to work with Experience Panels members throughout 2021 to build a social security system for Scotland that is built on fairness, dignity and respect.



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