Serious organised crime: communications evidence review

Review of messaging around serious organised crime and toolkit for communicators to reduce demand, victimisation and fear.


Footnotes

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3. Casey, Jane, et al; 'Assessing the Scale and Impact of Illicit Drug Markets in Scotland', Scottish Government Social Research, 2009, p. 66

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6. 'Scotland's Serious Organised Crime Strategy', 18 June 2015, p. 9 http://www.gov.scot/Resource/0047/00479632.pdf [accessed 5 October 2016]

7. 'Safe, Secure and Prosperous: A cyber resilience strategy for Scotland', Scottish Government, 17 November 2015, p. 17 http://www.gov.scot/Resource/0048/00489206.pdf [accessed 17 October 2016]

8. 'EU Serious and Organised Crime Threat Assessment (SOCTA)', Europol, 19 March 2013, pp. 15, 37

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10. 'EU Serious and Organised Crime Threat Assessment (SOCTA)', Europol, 19 March 2013, p. 37 https://www.europol.europa.eu/sites/default/files/documents/socta2013.pdf [accessed 12 October 2016]

11. 'Annual Police Plan 2016/17', Police Scotland, p. 27 http://www.scotland.police.uk/assets/pdf/138327/150739/police-scotland-annual-police-plan-2016-17?view=Standard

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13. 'Serious crime gangs in Scotland 'diversifying'', BBC News, 18 June 2015, http://www.bbc.com/news/uk-scotland-33183471 [accessed 12 December 2016]

14. 'Individuals at risk of being drawn into Serious and Organised Crime – a Prevent Guide', Home Office, March 2015, pp. 9 – 13 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/408585/6_162_HO_SOC_PI_Guidance_Mar2015_v10_FINAL_270215_WEB__2_.pdf [accessed 14 December 2016]

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16. Levy, L. et al, 'What Works to Reduce Crime?: A Summary of the Evidence', Scottish Government Social Research, 2014, p.35

17. 'Individuals at risk of being drawn into Serious and Organised Crime – a Prevent Guide', Home Office, March 2015, pp. 9 – 13 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/408585/6_162_HO_SOC_PI_Guidance_Mar2015_v10_FINAL_270215_WEB__2_.pdf [accessed 14 December 2016]

18. 'Inclusion offence' in this context refers to the offence committed which warranted the accused's inclusion in the study into organised crime groups

19. Francis, B. et al, 'Understanding Criminal Careers in Organised Crime', Home Office, October 2013, pp. 4-9 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/246392/horr74.pdf [accessed 2 December 2016]

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23. Burn-Callander, R., 'Company reputation worth £1.7 trillion to the UK but quarter of firms ignore it', The Telegraph, 6 January 2016, http://www.telegraph.co.uk/finance/businessclub/12084710/Company-reputation-worth-1.7-trillion-to-the-UK-but-quarter-of-firms-ignore-it.html [accessed 14 December 2016]

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25. Glenny, Misha, 'Darkmarket – How hackers became the new mafia', 2011, pp. 190, 281-282

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27. 'EU Serious and Organised Crime Threat Assessment (SOCTA)', Europol, 19 March 2013, p. 7 https://www.europol.europa.eu/sites/default/files/documents/ql3013253ene.epub [accessed 12 October 2016]

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36. Fraser, F., 2014, p.1, 8

37. Fraser, F., 2014, p. 4

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43. 'Global Drug Survey 2015', https://www.globaldrugsurvey.com/the-global-drug-survey-2015-findings/

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50. Glenny, Misha, 'Darkmarket – How hackers became the new mafia', 2011, p. xxi

51. 'Safe, Secure and Prosperous: A cyber resilience strategy for Scotland', Scottish Government, 17 November 2015, http://www.gov.scot/Resource/0048/00489206.pdf [accessed 17 October 2016]

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53. Bada, M. and Nurse, J., 'Profiling the Cybercriminal', Global Cyber Security Capacity Centre, 18 April 2016, https://www.sbs.ox.ac.uk/cybersecurity-capacity/content/profiling-cybercriminal [accessed 2 December 2016]

54. 'Comprehensive study on cybercrime: Draft', United Nations Office on Drugs and Crime, 2013, p. 26

55. Ibid. p. 26

56. Pagliery, J., 'The Deep Web you don't know about', CNN, 10 March 2014, www.money.cnn.com/2014/03/10/technology/deep-web/index.html [accessed 10 October 2016]

57. Ibid.

58. 'Internet Organised Crime Threat Assessment', Europol, 2016, p. 48 https://www.europol.europa.eu/content/internet-organised-crime-threat-assessment-iocta-2016 [accessed 20 October 2016]

59. 'Shedding light on the dark web', The Economist, 16 July 2016, http://www.economist.com/news/international/21702176-drug-trade-moving-street-online-cryptomarkets-forced-compete [accessed 17 November 2016]

60. Glenny, Misha, 'Darkmarket – How hackers became the new mafia', 2011, p. 72

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135. Reiner. R., p. 380

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141. Reiner. R., p. 387

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146. Reiner, R., p. 388-389

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153. It should be noted that the term 'Prevent', while originally associated with counter-terror work, in this context is used in much broader terms. It simply denotes a wide-ranging communications and engagement project, of which the ultimate goal is to reduce the number of crimes taking place - by reducing victimisation, the purchase of illegal products, and personal involvement in crime. In this sense it is an inherently separate project from operational law-enforcement, though in practice would be driven by operational intelligence and co-ordinated at least in part by enforcement agencies.

154. Schreiber, E.S, 'Reputation', Institute for Public Relations, 14 January 2014 http://www.instituteforpr.org/reputation/ [accessed 7 January 2017]

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158. 'Scotland's Serious Organised Crime Strategy', Scottish Government, 18 June 2015, p. 2, 10 http://www.gov.scot/Resource/0047/00479632.pdf [accessed 5 October 2016]

159. ibid. p. 10

160. 'Safe, Secure and Prosperous: A cyber resilience strategy for Scotland', Scottish Government, 17 November 2015, p. 17 http://www.gov.scot/Resource/0048/00489206.pdf [accessed 17 October 2016]

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171. Williams, M., 'Concern over lack of preventative action on Scotland's heroin island', The Herald, 28 August 2016 http://www.heraldscotland.com/news/14709298.Concern_over_lack_of_preventative_action_on_Scotland_s_heroin_island/ [accessed 12 December 2016]

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179. 'Public perceptions of organised crime in Scotland', Scottish Government Social Research, 2013, p. 3 http://www.gov.scot/Resource/0043/00434422.pdf [accessed 7 November 2016]

180. '#Yourviewcounts in Scotland: National Survey April – September 2016', Police Scotland, November 2016, pp. 13-14 [accessed 14 November 2016]

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184. Ormston, R. et al, 'Scottish Social Attitudes Survey 2009: Public Attitudes to Drugs and Drug Use in Scotland', Scottish Government, 2010, pp. 33-34

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187. Ormston, R. et al, 'Scottish Social Attitudes Survey 2009: Public Attitudes to Drugs and Drug Use in Scotland', Scottish Government, 2010, pp. 2-3

188. Ibid., pp. 14-16

189. Senthilingham, M., 'Germany becomes latest country to OK medical marijuana legalization', CNN, 20 January 2017 http://edition.cnn.com/2016/12/29/health/global-marijuana-cannabis-laws/ [accessed 22 January 2017]

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191. Ormston, R. et al, 'Scottish Social Attitudes Survey 2009: Public Attitudes to Drugs and Drug Use in Scotland', Scottish Government, 2010, p. 3

192. Glenny, Misha, 'Darkmarket – How hackers became the new mafia', 2011, p. 226

193. 'Comprehensive study on cybercrime: Draft', United Nations Office on Drugs and Crime, 2013, pp. 236 - 237

194. Sasse, A., 'Conference paper: Busting The Myth Of Dancing Pigs: Angela's Top 10 Reasons Why Users Bypass Security Measures', 2013

195. ' 'Security Fatigue' Can Cause Computer Users to Feel Hopeless and Act Recklessly, New Study Suggests', National Institute of Standards and Technology, 4 October 2016 https://www.nist.gov/news-events/news/2016/10/security-fatigue-can-cause-computer-users-feel-hopeless-and-act-recklessly [accessed 25 November 2016]

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212. Glenny, Misha, 'Darkmarket – How hackers became the new mafia', 2011, pp. 48-49

213. Flinders, K., 'Banks hide cyber crime losses, says City of London Police', Computer Weekly, 15 April 2015, http://www.computerweekly.com/news/4500244412/Banks-hide-cyber-crime-losses-says-City-of-London-Police [accessed 5 December 2016]

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215. 'Scottish Crime and Justice Survey 2014/15: Main Findings', Scottish Government, p. 88 http://www.gov.scot/Resource/0049/00496532.pdf [accessed 8 December 2016]

216. Ibid. pp. 38, 89-90

217. Wilson, C. 'The Public and the Justice System: Attitudes, Drivers and Behaviour a literature review', Scottish Government Social Research, 2012, p. 43 http://www.gov.scot/Resource/0039/00396342.pdf [accessed 16 December 2016],

218. 'Public perceptions of organised crime in Scotland', Scottish Government Social Research, 2013, p. 8 http://www.gov.scot/Resource/0043/00434422.pdf [accessed 7 November 2016]

219. 'Public perceptions of organised crime in Scotland', Scottish Government Social Research, 2013, p. 7 http://www.gov.scot/Resource/0043/00434422.pdf [accessed 7 November 2016]

220. 'Increasing public confidence and reducing fear of crime', Scottish Government, http://www.gov.scot/Topics/Justice/policies/increasing-confidence [accessed 12 December 2016]

221. 'Public perceptions of organised crime in Scotland', Scottish Government Social Research, 2013, p. 5 http://www.gov.scot/Resource/0043/00434422.pdf [accessed 7 November 2016]

222. It should be noted that the "fear of crime" as defined here may not capture some fears that people have about becoming victims of cybercrime, for instance, and that more people than currently estimated may be victims of those types of crimes (see Chapter 1).

223. 'Scottish Crime and Justice Survey 2014/15: Main Findings', Scottish Government, pp. 38, 69-70 http://www.gov.scot/Resource/0049/00496532.pdf [accessed 8 December 2016]

224. 'Crime, Disorder and Danger - Crime Victimisation', Scottish Government, http://www.gov.scot/Topics/Statistics/Browse/Crime-Justice/TrendCrimeVic [accessed 10 December 2016]

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228. Ibid., p. 9

229. Cashmore, J. 'The 'fear of crime media feedback' cycle', Internet Journal of Criminology, 2014, [accessed 10 December 2016]

230. Duffy, B. et al, 'Closing the gaps: Crime and Public Perceptions', Ipsos MORI, 2007 [accessed 11 December 2016]

231. Wilson, C. 'The Public and the Justice System', Scottish Government Social Research, 2012, pp. 17 – 18 http://www.gov.scot/Resource/0039/00396342.pdf [accessed 11 December 2016]

232. Davidson, N. 'Conference paper: Public confidence and fear of crime: what we knew (and what we didn't) pre RtP', Scottish Government, 24 November 2015, p. 2 http://www.bsc.scot/uploads/1/9/0/5/19054171/neil_davidson_sg.pdf [accessed 10 October 2016]

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234. 'EU Serious and Organised Crime Threat Assessment (SOCTA)', Europol, 19 March 2013, p. 15 https://www.europol.europa.eu/sites/default/files/documents/socta2013.pdf [accessed 12 October 2016]

235. Wilson, C. 'The Public and the Justice System: Attitudes, Drivers and Behaviour a literature review', Scottish Government Social Research, 2012, pp. 37-39 http://www.gov.scot/Resource/0039/00396342.pdf [accessed 16 December 2016]

236. 'Mindspace: influencing behaviour through public policy', Institute for Government, 2010, p. 15 https://www.instituteforgovernment.org.uk/sites/default/files/publications/MINDSPACE.pdf [accessed 14 December 2016]

237. Fogg, B.J., 'Persuasive Technology: Using Computers to Change what We Think and Do', Morgan Kaufmann Publishers, 2003, p. 15

238. Tennenbaum, M., 'Will changing your Facebook profile picture do anything for marriage equality?', Scientific American, 28 March 2013 https://blogs.scientificamerican.com/psysociety/marriage-equality-and-social-proof/ [accessed 18 October 2016]

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241. Grenny, J, et al, 'Influencer: The New Science of Leading Change', McGraw-Hill Education, 2013, pp. 13 - 14

242. Robinson, A, 'Using Influence Strategies to Improve Security Awareness Programs', SANS Institute, 2013, p 4-5 https://www.sans.org/reading-room/whitepapers/awareness/influence-strategies-improve-security-awareness-programs-34385 [accessed 14 December 2016]

243. Michie, S. et al, 'The behaviour change wheel: A new method for characterising and designing behaviour change interventions', Implementation Science, 2011, p. 4

244. Cialdini, R. 'Influence: The Psychology of Persuasion', Collins, 1984, p. 4

245. Cialdini, R. 'Influence: The Psychology of Persuasion', Collins, 1984, p. 57, 67-69

246. 'Review of No Knives Better Lives: Final Report', Scottish Government, March 2015, p. 8

247. Robinson, A, 'Using Influence Strategies to Improve Security Awareness Programs', SANS Institute, 2013, p 4-5 https://www.sans.org/reading-room/whitepapers/awareness/influence-strategies-improve-security-awareness-programs-34385 [accessed 14 December 2016]

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249. 'Research Report on Consumer Attitudes and Perceptions on Counterfeiting and Piracy', Business Action to Stop Counterfeiting and Piracy, November 2009, p. 5 http://www.iccwbo.org/Data/Documents/Bascap/Consumer-Perceptions/Consumer-Research-Report/ [accessed 1 October 2016]

250. 'EU Serious and Organised Crime Threat Assessment (SOCTA)', Europol, 19 March 2013, p. 15 https://www.europol.europa.eu/sites/default/files/documents/socta2013.pdf [accessed 12 October 2016]

251. 'Research Report on Consumer Attitudes and Perceptions on Counterfeiting and Piracy', Business Action to Stop Counterfeiting and Piracy, November 2009, pp. 5, 89 http://www.iccwbo.org/Data/Documents/Bascap/Consumer-Perceptions/Consumer-Research-Report/ [accessed 1 October 2016]

252. Ibid., pp. 14, 88

253. Ibid., pp. 1, 8, 15

254. Hallsworth, M. and Sanders, M., 'Beyond Behaviour Change: Key Issues, Interdisciplinary Approaches and Future Directions', Policy Press, February 2016, p. 117-118

255. 'Applying behavioural insights to reduce fraud, error and debt', Cabinet Office Behavioural Insights Team, February 2012, pp. 8 - 13

256. Thaler, R. and Sunstein, C., 'Nudge: Improving decisions about health, wealth and happiness', Penguin, 2008, pp.79-84

257. 'Applying behavioural insights to reduce fraud, error and debt', Cabinet Office Behavioural Insights Team, February 2012, pp. 22 - 23

258. 'The plastic bag levy: Helping the hoarders', The Economist, 3 October 2015, http://www.economist.com/news/britain/21670047-do-you-really-need-keep-40-carrier-bags-home-helping-hoarders [accessed 17 January 2017]

259. 'The Language of Persuasion', New Mexico Media Literacy Project

260. Sasse, A. and Bada, M. 'Cyber Security Awareness Campaigns: Why do they fail to change behaviour? (Draft working paper)', Global Cyber Security Capacity Centre, July 2014, p. 8 https://www.sbs.ox.ac.uk/cybersecurity-capacity/system/files/Awareness%20CampaignsDraftWorkingPaper.pdf [accessed 17 December 2016]

261. Witte, K. and Allen, M., 'A Meta-Analysis of Fear Appeals: Implications for Effective Public Health Campaigns', Health Education & Behavior, Vol. 27 (5), October 2000, pp. 591-594

262. Ibid., p. 594

263. 'Smoking statistics – Who smokes and how much', Action on Smoking and Health, February 2016 http://ash.org.uk/files/documents/ASH_106.pdf [accessed 28 November 2016]

264. 'Timeline – Smoking and disease', BBC News, 30 June 2007, http://news.bbc.co.uk/1/hi/health/4377928.stm [accessed 28 November 2016]

265. Triggle, N., 'Smoking: Can the nation kick the habit?', BBC News, 2 January 2013 http://www.bbc.com/news/health-20780577 [accessed 17 December 2016]

266. Reiner, R., p. 397-398

267. Thompson L. E., et al, 'Scared straight? Fear-appeal anti-smoking campaigns, risk, self-efficacy and addiction', Health, Risk & Society, Vol. 11 , Iss. 2, 2009

268. O'Neil, M. at al, 'New Narratives: Changing the Frame on Crime and Justice', Frameworks Institute, July 2016, pp. 9, 14

269. Smith, M.S., Petty, E.R. 'Message Framing and Persuasion: A Message Processing Analysis', Personality and Social Psychology Bulletin, Issue 22(3), March 1996, p. 267

270. Manyiwa, S. and Brennan, R., 'Fear appeals in anti-smoking advertising: How important is self-efficacy?' Journal of Marketing Management, Volume 28 Issue 11-12, 2012

271. Bandura, A., 'Self-efficacy: Toward a Unifying Theory of Behavioural Change', Psychological Review, Vol. 84 No. 2, 1977, pp. 191-194

272. Myrick, J.G., 'The Role of Emotions in Preventative Health Communication', Lexington Books, 2015, p. 30

273. Wakefield, M. et al, 'Use of mass media campaigns to change health behaviour', Lancet, October 2010; pp. 1-6 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4248563/pdf/nihms643749.pdf [accessed 17 December 2016 from National Library of Medicine / National Institutes of Health]

274. 'Stop Smoking', National Health Service, http://www.nhs.uk/livewell/smoking/Pages/stopsmokingnewhome.aspx

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279. 'Cyber Streetwise – Open for Business', HM Government, 14 January 2014, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/273330/cyber_streetwise_open_for_business.pdf [accessed 25 November 2016]

280. 'Password Guidance: Simplifying Your Approach', Communications-Electronics Security Group (GCHQ), 8 September 2015 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/458857/Password_guidance_-_simplifying_your_approach.pdf [accessed 25 November 2016]

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Contact

Email: Jim Hislop, jim.hislop@gov.scot

Phone: 0300 244 4000 – Central Enquiry Unit

The Scottish Government
St Andrew's House
Regent Road
Edinburgh
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