Scottish Cancer Patient Experience Survey 2015/16: Analysis of Free-text Comments
Analysis of free-text comments provided by patients as part of Scotland’s first Cancer Patient Experience Survey.
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Appendix C Overview of Comments
A chi-square test indicated a significant difference in the proportion of positive to negative responses across the seven comment boxes ( 2(6)=200.6, p<0.001). Analysis of the adjusted standardised residuals showed that by far the largest negative residual was in Comment Box 1 suggesting respondents were proportionately less happy with the lead up to diagnosis (61% negative); and the largest positive residual was in Comment Box 3 suggesting respondents were proportionately more happy with the support they received (including from a clinical nurse specialist) (68% positive).
Top level category by comment box
|Comment Box||Positive||Negative||Factual/neutral||Irrelevant/ miscellaneous||Both positive and negative|
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