Scotland's Digital Future: High Level Operating Framework Version 2

Updated guidance for the public sector on the design, development and delivery of future digital public services.

Annex D - Glossary of Terms

Term / Meaning

COTS - Commercial Of The Shelf software

DPA - Data Protection Act

FOI - Freedom of Information Act

HLOF - High Level Operating Framework (this document)

ICT - Information & Communications Technology

PAAS - Platform As A Service

Principle - Provides high level guidance on the approach to be taken

SAAS - Software As A Service

Service Provider - A generic term for an organisation, a physical device or an application system which is providing a service

Standard - Provides details on how an approach will work in practice

TOGAF - The Open Group Architecture Framework

UPRN - Unique Property Reference Number


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