Scotland's Digital Future - Delivery of Public Services

Scotland's national digital public services strategy and action plan.


Introduction from John Swinney, Cabinet Secretary for Finance Employment and Sustainable Growth

Introduction from David O'Neill, President COSLA

Our vision for Scotland is a country in which:

digital technology provides a foundation for innovative, integrated public services that cross organisational boundaries and deliver to those in most need, and for services for business that promote growth

digital technology captures patterns of service use and feedback, so that users of public service are more directly involved in service design and improvement

this use of digital technologies provides a firm basis for a shared commitment to, and responsibility for, public services

Delivering digital public services


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