National Care Service - governance and representation: co-design report - easy read

What We Learned

People said that the:

• Advisory Board needs people with different views and experiences to work well
• board members should have skills like talking to others, using technology, or understanding money
• Chair and Deputy Chair should be friendly, strong, and honest
• specialist groups should be there to give support.

The group thought people with lived experience should be included. This includes:

• unpaid carers
• people who manage or use Self-directed Support
• disabled people
• anyone accessing social care support services
• anyone delivering social care support services

The group also thought that:

• the board should have a mix of different people, including stakeholders and those with lived experience
• we should reach out to people who are already part of networks and those from lesser-heard groups

• all board members should get training and support for their role
• we need to change how we recruit board members so more people with lived experience can join
• the board should have a positive and supportive culture