Publication - Corporate report

The modern outpatient: a collaborative approach 2017-2020

Published: 8 Sep 2017
Health Performance and Delivery Directorate
Part of:
Health and social care

Healthcare strategy providing opportunities for transformation which improves efficiency and puts individuals at the heart of their own care.

46 page PDF

473.1 kB

46 page PDF

473.1 kB

The modern outpatient: a collaborative approach 2017-2020
Annex 3: Primary Care Vision and Outcome Framework

46 page PDF

473.1 kB

Annex 3: Primary Care Vision and Outcome Framework

National Outcomes

  • Our children have the best start in life and are ready to succeed
  • We live longer healthier lives
  • Our people are able to maintain their independence as they get older
  • Our public services are high quality, continually improving, efficient and responsive
  • We start well
  • We live well
  • We age well

Primary Care Vision

  • Our vision is of general practice and primary care at the heart of the healthcare system.
  • People who need care will be more informed and empowered will access the right person at the right time and will remain at or near home wherever possible.
  • Muiltidisciplinary teams will deliver care in communities and be involved in the strategic planning of our services.

Health And Social Care Partnerships ( HSCP) Outcomes

  • People can look after own health
  • Live at home or homely setting
  • Positive experience of services
  • Services improve quality of life
  • Services mitigate inequalities
  • Carers supported to improve health
  • People using services safe from harm
  • Engaged workforce improving care
  • Efficient resource use

HSCP Outcomes

  • We are more informed and empowered when using primary care
  • Our primary care services better contribute to improving population health
  • Our experience as patients in primary care is enhanced
  • Our primary care workforce is expanded, more integrated and better co-ordinated with community and secondary care
  • Our primary care infrastructure - physical and digital - is improved
  • Primary care better addresses health inequalities


Email: Pauline Fyfe,

Phone: 0300 244 4000 – Central Enquiry Unit

The Scottish Government
St Andrew's House
Regent Road