Procurement - mobile client devices framework (SP-19-020): guidance

Guidance for public sector organisations on how to access and use the framework agreement.


Who can access: all public sector
Contract status: live
Dates of contract: 16 August 2021 to 15 August 2024
Category: ICT products - national


A single supplier framework for the provision of mobile client devices and associated services.

What is in scope

This framework covers:

  • entry level laptops
  • corporate laptops
  • ultraportable laptops
  • mobile workstations

All services associated with deployment of mobile client devices, together with a range of upgrades, downgrades and accessories.

What is out of scope

The framework does not include:

  • desktop client devices
  • tablet devices
  • web based and proprietary devices
  • servers
  • storage area networks
  • telecoms
  • peripherals (which are not included at the point of order)

There are separate frameworks for desktop, web based and proprietary, and technology peripherals and infrastructure.

Who can use this

The framework can be used by:

  • central government
  • health
  • local authorities
  • universities and colleges
  • third sector
  • other public bodies

Note: It is the responsibility of any buying organisation wishing to use the framework to satisfy itself that it is eligible to do so.

Entitlement can be established from the terms of the contract notice published on Public Contracts Scotland.

If there is any doubt, legal advice should be sought.

Education Licence Discount – Shape the Future

The Scottish Government has put in place an agreement with Microsoft to be part of their Shape the Future education program.  This is designed to provide education customers with a widows platform which can support learning in primary and secondary schools.

The Shape the Future program allows qualifying K12 education organisations (which includes private primary and secondary schools in Scotland) to purchase devices with discounted Windows Pro licenses from Microsoft’s partners. Only purchases made for qualifying educational use are eligible

This provision of the Shape the Future education programme scheme will be facilitated through the Mobile Client Device Framework with HP Inc UK Ltd.

Contract award notice

Please see the following contract award notice for full details:

Framework for mobile client devices.
Framework agreement for further information. 


Benefits of this framework include:

  • Access to a diverse range of products, which provide Scottish public sector bodies choice at market leading prices.
  • The Framework addresses the Scottish Government’s and Scottish public sector organisations’ aspirations with regard to ethical, social, economic, environmental and sustainability issues
  • Savings: The product pricing is significantly lower than current market pricing.
  • Ease of Use: This award follows a comprehensive tender exercise, following public procurement regulations, and provides an easy route to market for contracting organisations.
  • Fixed pricing: · Pricing is agreed for the duration of the framework, providing budget certainty for public bodies.
  • Product range: To provide flexibility and choice, the products are supplemented by a menu of upgrades, downgrades, accessories and services which supplement the core devices.
  • Coverage: The framework is available to all Scottish public sector contracting authorities, regardless of size or geographical location.
  • Transactional efficiencies:  The framework focusses on eProcurement, increasing transactional efficiencies for end users.

Supplier details

HP Inc. UK Limited
191 West George Street
G2 2LD

Supplier's contact details for account managers are as follows:

Central Government and Local Authorities

Paula McKeller
Phone: 07823535992

Education and Health

Jason Hewins
Mobile: 07767 827620

Organisations who are experiencing issues when using the framework should, in the first instance, escalate these by writing to This mailbox should not be used for general enquiries.

Further information

Full product specifications and pricing details can be found on the Knowledge Hub.

If you are not registered to access this and are eligible to use the framework please complete the registration form and send it to

A buyer's guide is also available from the HP Business to Business Portal. Organisations should contact the HP Account Team (email: to register.  

Mobile client devices - buyer's guide: August 2022


Dawn Swan
ICT Senior Portfolio Specialist
Phone: 0141 242 5595

Tom Waring
ICT Senior Portfolio Specialist
Phone: 0131 244 5485

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