Publication - Advice and guidance

Mobile client devices framework (SP-15-011-1)

Published: 16 Nov 2015

Guidance for public sector organisations on how to access and use the framework agreement.

16 Nov 2015
Mobile client devices framework (SP-15-011-1)

Who can access: all public sector
Contract status: live
Dates of contract: 16 November 2015 to 15 August 2021 (framework refresh in progress)
Category: ICT products - national


A single supplier framework for the provision of mobile client devices and associated services.

What is in scope

This framework covers:

  • entry level laptops
  • corporate laptops
  • ultraportable laptops

All services associated with deployment of mobile client devices, together with a range of upgrades, downgrades and accessories.

What is out of scope

The framework does not include:

  • desktop client devices
  • tablet devices
  • web based and proprietary devices
  • servers
  • storage area networks
  • telecoms
  • peripherals (which are not included at the point of order)

There are separate frameworks for office equipment, desktop, web based and proprietary, workstation and IT peripherals.

Who can use this

The framework can be used by:

  • central government
  • health
  • local authorities
  • universities and colleges
  • third sector
  • other public bodies

This contract was awarded following an OJEU procurement.

Note: It is the responsibility of any buying organisation wishing to use the framework to satisfy itself that it is eligible to do so.

Entitlement can be established from the terms of the contract notice published on Public Contracts Scotland.

If there is any doubt, legal advice should be sought.


Benefits of this framework include:

  • savings: the product pricing is significantly lower than current market pricing
  • ease of use: this award follows a comprehensive tender exercise, under EU public procurement regulations, and provides an easy route to market for contracting organisations
  • fixed pricing: pricing is fixed for the duration of the framework, providing budget certainty for public bodies
  • product range: to provide flexibility and choice, the products are supplemented by a menu of upgrades, downgrades, accessories and services
  • coverage: the framework is available to all Scottish public sector contracting authorities, regardless of size or geographical location
  • environmental: to reduce the environmental impact of mobile computing, the latest energy efficiency and environmental accreditations were incorporated into the minimum specification
  • transactional efficiencies: the framework focusses on eProcurement, increasing transactional efficiencies for end users
  • sustainability: the framework addresses the Scottish Government’s and Scottish public sector organisations’ aspirations with regard to ethical, social, economic, environmental and sustainability issues

Supplier details

HP Inc. UK Limited
191 West George Street
G2 2LD

Supplier's contact details for account managers are as follows:

Central Government and Local Authorities

Ross Gibson
Phone: 0203 564 1643

Education and Health

Jason Hewins
Mobile: 07767 827620

Organisations who are experiencing issues when using the framework should, in the first instance, escalate these by writing to This mailbox should not be used for general enquiries.

Further information

Full product specifications and pricing details can be found on the Knowledge Hub.

If you are not registered to access this and are eligible to use the framework please complete the registration form and send it to

A buyer's guide is also available from the HP Business to Business Portal. Organisations should contact the HP Account Team (email: to register.  


Anamaria Rehbein
ICT Portfolio Manager
Phone: 0131 244 5749

Bryan Dodds
ICT Senior Portfolio Specialist
Phone: 0131 244 6290

Dawn Swan
ICT Senior Portfolio Specialist
Phone: 0141 242 5595

Jack Graham
ICT Portfolio Officer
Phone: 0141 242 5833