Independent Review of Adult Disability Payment (ADP): call for evidence and consultation analysis

The Lines Between were asked to undertake an independent analysis of the consultation and call for evidence conducted by the Chair of the Independent Review of Adult Disability Payment that ran between 28 June and 30 August 2024.


Appendix B: Call for Evidence Questions

Question 1

The Social Security Scotland Charter specifically states that the Scottish Government will ensure as many people as possible get the benefits they are entitled to. This includes making a particular effort to reach people who are most likely to be excluded. Thinking about take-up of Adult Disability Payment for seldom-heard groups, what evidence exists about:

Q1A. Levels of awareness and barriers to awareness of Adult Disability Payment amongst seldom-heard groups?

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Q1B. The particular barriers to application facing people in specific seldom-heard groups?

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Question 2

In relation to Adult Disability Payment, can you provide evidence about any initiatives or activities that have measurably increased:

Q2A. Awareness

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Q2B. Take-up?

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You may wish to consider both in the context of seldom-heard groups or more widely.

Question 3

Q3. Can you provide specific examples of the factors that affect whether someone chooses to apply for Adult Disability Payment or chooses not to apply?

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Question 4

Thinking about the pre-application services provided by Social Security Scotland, can you provide specific examples of:

Q4A. Parts of those services that are working well?

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Q4B. Parts of those services that don’t work, are confusing or could be further improved?

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Question 5

What evidence exists about the impact of the following pre-application services in supporting people making an application for Adult Disability Payment:

Q5A. Social Security Scotland’s Local Delivery Service

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Q5B. The Independent Advocacy Service.

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Question 6

Q6. What evidence exists about what factors influence people approaching third sector or other public sector services for support with Adult Disability Payment?

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Question 7

Q7. Thinking about the time it takes to decide about whether someone gets Adult Disability Payment, do you have evidence whether this may have a different impact on some people than others, such as those from seldom-heard groups?

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Q7A. Do you have evidence relating to what could be done to enhance peoples experience of waiting for a decision (if anything)?

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Question 8

Q8. Thinking about when a decision on an Adult Disability Payment application is made, do you have any evidence about how clearly the reasons for the decision are explained to the person?

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Question 9

Q9. Do you have any evidence about how well-informed people feel during the re-determination process?

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Question 10

Q10. Can you provide specific examples of factors that influence whether a person will request a re-determination of a decision made on an Adult Disability Payment application?

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Question 11

Q11. Can you provide specific examples of factors that may influence whether a person will appeal an Adult Disability Payment decision?

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Question 12

What evidence exists about people’s experiences of notifying Social Security Scotland about a change of circumstances? Can you provide specific examples of:

Q12A. What worked well (if anything)?

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Q12B. What could be improved (if anything)?

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Question 13

People may receive an Adult Disability Payment award without a review period (also known as an “indefinite award”) if their needs are highly unlikely to change in the future.

In relation to Adult Disability Payment, do you have any evidence about:

Q13A. How clearly the decision to make an indefinite award was explained?

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Q13B. Whether or not people understand why they have or have not been given an indefinite award?

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Q13C. What were people’s experience of having an indefinite award? This could include the impact that having an indefinite award has on people’s quality of life compared to people who have had a review period set.

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Question 14

Q14. Is there any other evidence you would like to share with us on the delivery of Adult Disability Payment to date?

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Contact

Email: adpreview@gov.scot

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