Health and work support pilot: interim evaluation report

Overview of the implementation and early delivery phase of the Health and Work Support pilot, during the period June 2018 and March 2019.

Appendix 2 – Details of Fieldwork


Rocket Science undertook a total of 20 semi-structured interviews from the 18th of February to the 1st of April 2019.

Role Organisation
National Project Lead Scottish Government
Dundee Team Local Lead NHS Tayside
Fife Team Local Lead NHS Tayside
Salus General Manager Salus (NHS Lanarkshire)
Head of Health & Work Services (Health Working Lives) NHS Health Scotland (Healthy Working Lives)
Deputy Director for Employability Scottish Government
Head of Policy for Employability Scottish Government
Head of Strategy Unit Scottish Government
Health Improvement Policy Lead Scottish Government
Improvement Lead Scottish Government
Strategy Unit Statistician Scottish Government
Senior Jobcentre Lead (Dundee) DWP (Local)
Senior Operations Lead (Jobcentres) - Fife DWP (Local)
NHS Tayside – Healthy Working Lives Local Delivery Lead NHS Tayside
Work & Health Unit Delivery Lead DWP (UK Government)
Dundee City Employability Lead Dundee City Council
Salus Call Handling Lead Salus (NHS Lanarkshire)
AHP Lead NHS Fife
Fife Voluntary Action Lead Fife Voluntary Action (3rd Sector)
NHS Tayside – Health and Safety Advisor, Workplace team NHS Tayside
Statistician Scottish Government


Rocket Science designed an online survey for frontline staff involved in the pilot. There is a separate survey for HWL, Salus, and case management staff. The survey ran from the 13th February to the 1st March. A summary of responses is provided below (as of the 21st February). The response levels are considered representative as more than 90% of relevant staff members took part in the surveys.

Survey No. of responses
Salus 4
Case Management 20

Focus Groups

Focus Groups were set up with front line delivery staff through March 2019. Below is a summary of these Focus Groups. Findings from the Focus Groups were analysed thematically.

Focus Group For whom Date / Time
1 Dundee Case Management Staff 12th March; 14:00
2 HWL Staff (Glasgow) 13th March; 10:00
3 Dundee Case Management Staff 14th March; 14:00
4 Fife Case Management Staff (Glenrothes) 18th March; 11:30
5 Salus Staff (Hamilton) 19th March; 14:00

Client Focus Groups/Interviews

Ten clients were involved in providing feedback on their experience with the pilot either through telephone interviews, face to face interviews or in focus group settings. Clients were selected using stratified random sampling.

Interviews and focus groups were semi-structured and information gained was analysed thematically.

Details can be found below.

Work Status Dundee Fife Totals
Employed (SME) 3 2 5
Employed (Large Organisation) 3 0 3
Unemployed 1 1 2
Totals 7 3 10

How to access background or source data

The data collected for this social research publication:

☐ are available in more detail through Scottish Neighbourhood Statistics

☐ are available via an alternative route

☒ may be made available on request, subject to consideration of legal and ethical factors. Please contact for further information.

☐ cannot be made available by Scottish Government for further analysis as Scottish Government is not the data controller.



Back to top