Publication - Research and analysis
NHSScotland whistleblowing helpline evaluation: 1 February to 31 October 2019
Evaluation by Protect of the NHS Scotland whistleblowing helpline during the period 1 February 2019 to 31 October 2019.
This document is part of a collection
Response to concern at point of contact
The table below sets out the response the callers indicated they received to their concern prior to contacting us.
| 1 February 2019 – 31 October 2019 (current reporting period) | 1 August 2018 – 31 January 2019 | |||
|---|---|---|---|---|
| Response to concern | Incident rate | Percentage | Incident rate | Percentage |
| Admitted[2] | 2 | 9.1% | 6 | 31.6% |
| Denied | 3 | 13.6% | 2 | 10.5% |
| Ignored | 11 | 50.0% | 5 | 26.3% |
| Unknown | 2 | 9.1% | 1 | 5.3% |
| Under investigation | 0 | 0.0% | 1 | 5.3% |
| Unknown | 0 | 0.0% | 3 | 15.8% |
| Resolved | 4 | 18.2% | 1 | 5.3%% |
| Total | 22 | 100.0% | 16 | 100% |
Of the 22 individuals who had raised their concerns, 11 stated their concern had been ignored, a sharp increase from the previous report. There was also a spike in the number of callers who said that their concerns had been resolved.
Contact
Email: John.malone@gov.scot
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