Adult secondary mental health services - quality standards: consultation - easy read
We want to hear your views on their new standards for adult secondary mental health services. We have asked a series of questions, and your answers to these will help us write the final standards.
Part 1: Access Standards
What I can expect:
I will be able to easily get and understand information on services – who they are for, what they are, and how I can be referred to them.
If I ask for support I will be supported to get the help that is right for me no matter where I first made contact.
After I am referred to a service, I will be told how long I will have to wait to be seen. I will get regular updates if the time I must wait is longer than this.
I will be given information on other available support like online resources and community resources which will support me while I wait.
I will be treated with kindness, compassion, dignity and respect when accessing services and my personal situation and needs will be considered.
I will get care and support at a time that suits my needs.
Part 1 Questions
1. Do you agree that the standards in this section will make mental health services better for people who use them? Please tick the box that matches how you feel:
2. Do you agree that the standards in this section clearly tell people, families and carers what they can expect from a secondary mental health service?
3. Do you agree that the standards in this section will help make sure that services meet your needs whoever you are and whatever your background is?
4. Do you think there is anything missing from this section of the standards? Please tell us about this in the box below:
There is a problem
Thanks for your feedback