Adult secondary mental health services - quality standards: consultation - easy read

We want to hear your views on their new standards for adult secondary mental health services. We have asked a series of questions, and your answers to these will help us write the final standards.


Part 5: Governance and accountability standards

What I can expect:

I will be asked about my experiences and this feedback will be used to make services better.

I will be able to easily find accessible information on what actions I can take if these standards are not being met or I do not feel satisfied with my experience.

I will be told where to find independent advocacy services for support. I will be given the chance to share my experience in private and or be supported to make a formal complaint.

Part 5 Questions

17. Do you agree that the standards in this section will make mental health services better for people who use them? Please tick the box that matches how you feel:

Strongly Agree

Agree

Neither Agree/Disagree

Disagree

Strongly Disagree

18. Do you agree that the standards in this section clearly tell people, families and carers what they can expect from a secondary mental health service?

Strongly Agree

Agree

Neither Agree/Disagree

Disagree

Strongly Disagree

19. Do you agree that the standards in this section will help make sure that services meet your needs whoever you are and whatever your background is?

Strongly Agree

Agree

Neither Agree/Disagree

Disagree

Strongly Disagree

20. Do you think there is anything missing from this section of the standards? Please tell us about this in the box below:

Contact

Email: MHQualityStandards@gov.scot

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