National Care Service - keeping care support local part 1 – local services: regional forums - easy read findings summary
In summer 2023, we held events across Scotland as part of our work to co-design the National Care Service (NCS). The events covered different themes. This easy-read report contains feedback on the Keeping care support local part 1 – local services theme.
Making services available
Most people felt that some things about the care service should be the same everywhere in Scotland.
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These included:
- who has the right to get social care services
- assessments
- the type of services available
- the level of care available
- the quality of services
- how much services cost
- how long a person has to wait for care
- what happens if standards are not met
Suggestions for how to make services to work well in the future are:
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Better funding for community health and social care services.
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-keeping-care-support-local-co-design-theme-part-1-local-services-summary-findings-regional-forums/SCT082325047810_g40.png)
Make care packages person-centred and support family links.
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-keeping-care-support-local-co-design-theme-part-1-local-services-summary-findings-regional-forums/SCT082325047810_g41.png)
Make sure all local councils provide, deliver, or manage Self-Directed Support in the same way.
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-keeping-care-support-local-co-design-theme-part-1-local-services-summary-findings-regional-forums/SCT082325047810_g42.png)
Getting decision-makers to think about different needs in different areas.
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-keeping-care-support-local-co-design-theme-part-1-local-services-summary-findings-regional-forums/SCT082325047810_g43.png)
People also said that different areas have different resources and needs.
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-keeping-care-support-local-co-design-theme-part-1-local-services-summary-findings-regional-forums/SCT082325047810_g44.png)
People said that services should be able to change in different areas to meet these needs. Local communities should be involved in making decisions about these services.
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-keeping-care-support-local-co-design-theme-part-1-local-services-summary-findings-regional-forums/SCT082325047810_g45.png)
Contact
Email: NCSdesign@gov.scot
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