Charter of Patient Rights and Responsibilities for People who use the NHS in Scotland - Consultation report

The Consultation report provides details of the findings of the consultation on the Charter of Rights and Responsibilities for people who use the NHS in Scotland and action taken as a result of the consultation.

4. Approach

Each response was reviewed in full and summarised. A qualitative and thematic analysis of the responses was undertaken. Each response was reviewed by at least two people, then summarised with the respondents’ comments entered onto a spreadsheet recording answers to each of the six questions. The responses to each of the questions were further reviewed by more than one person.

Quotes have been identified and have been used within this report to illustrate respondents’ views.


Email: Sandra Falconer

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