1 Hepler CD, Strand LM. March 1990. Opportunities and responsibilities in pharmaceutical care. American Journal of Hospital Pharmacy, Volume 47, pages 533-543.
2 Prescription for Excellence, 2013. A Vision and Action Plan for the right pharmaceutical care through integrated partnerships and innovation. http://www.gov.scot/Resource/0043/00434053.pdf
3 Schon D.A. 1987. Educating the reflective practitioner: Toward a new design for teaching and learning in the professions. San Fransisco, CA: Jossey-Bass Inc.
4 A National Clinical Strategy for Scotland, 2016. http://www.gov.scot/Resource/0049/00494144.pdf
5 Health and Social Care Delivery Plan, 2016. http://www.gov.scot/Resource/0051/00511950.pdf
6 Pulling together: transforming urgent care for the people of Scotland. The Report of the Independent Review of Primary Care Out of Hours Services, 2015. http://www.gov.scot/Resource/0048/00489938.pdf
7 Realistic Medicine, Chief Medical Officer's Annual Report 2014-15. http://www.gov.scot/Resource/0049/00492520.pdf
8 Making it Easy, A Health Literacy Action Plan for Scotland, 2014. http://www.gov.scot/resource/0045/00451263.pdf
9 Realising Realistic Medicine, Chief Medical Officer's Annual Report 2015-16. http://www.gov.scot/Resource/0051/00514513.pdf
10 The Modern Outpatient: A Collaborative Approach, 2017-2020. http://www.gov.scot/publications/modern-outpatient-collaborative-approach-2017-2020//2
11 The Mental Health Strategy, 2017-2027. http://www.gov.scot/Resource/0051/00516047.pdf
12 Home and Mobile Health Monitoring, 2015, Scottish Centre for
Telehealth and Telecare.
13 A Plan for Scotland 2016-17 The Government's Programme for Scotland. http://www.gov.scot/Resource/0050/00505210.pdf
14 Our Voice Citizen's Panel Survey, Survey on social care support, pharmacy service and use of medicines and improving oral health. https://www.ourvoice.scot/697/documents/809
15 Review of NHS Pharmaceutical Care of Patients in the Community in Scotland, Dr Hamish Wilson and Professor Nick Barber. http://www.gov.scot/Resource/0043/00430209.pdf
16 Wilson, J. R. (2014). Fundamentals of systems ergonomics/human factors. Applied Ergonomics, 45(1), 5-13
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