Appendix C – quantitative survey
Introduction
Good morning/afternoon, I am [NAME] from Progressive, an independent market research company which is carrying out a survey on behalf of the Scottish Government about different types of employment contracts and the employment conditions associated with these. The research will be used to help develop support for people who want to change their circumstances. The interview will take about 10 minutes to complete. Would you like to take part?
>GDPR and Informed consent section<
Screening/Quota Questions
Sampling points – Interviewer to select sample point
Single code
| |
Code |
| Central Scotland |
|
| Coatbridge |
1 |
| Falkirk |
2 |
| Hamilton |
3 |
| Linlithgow |
4 |
| Shotts |
5 |
| Stirling |
6 |
| Glasgow |
|
| Barrhead |
7 |
| Bishopbriggs |
8 |
| Glasgow City Centre |
9 |
| Greenock |
10 |
| Paisley |
11 |
| Renfrew |
12 |
| Rutherglen |
13 |
| Highlands & Islands |
|
| Aviemore |
14 |
| Elgin? |
15 |
| Inverness |
16 |
| Shetland |
17 |
| Lothians |
|
| Craigmiller / Niddrie |
18 |
| Dalkeith |
19 |
| Edinburgh City Centre |
20 |
| Edinburgh East |
21 |
| Edinburgh South |
22 |
| Edinburgh West |
23 |
| Livingston |
24 |
| Pilton / Muirhouse |
25 |
| Ratho / Kirkliston / Newbridge |
26 |
| Mid Scotland & Fife |
|
| Dunfermline |
27 |
| Glenrothes |
28 |
| Kirkcaldy |
29 |
| Perth |
30 |
| Saline |
31 |
| North East Scotland |
|
| Aberdeen City Centre |
32 |
| Arbroath |
33 |
| Dundee City Centre |
34 |
| Inverurie |
35 |
| Peterhead |
36 |
| South Scotland |
|
| Biggar |
37 |
| Dumfries |
38 |
| Galashiels |
39 |
| Gretna |
40 |
| Hawick |
41 |
| Jedburgh / Selkirk / Kelso |
42 |
| Peebles |
43 |
| West Scotland |
|
| Ayr |
44 |
| Irvine |
45 |
| Kilmarnock |
46 |
| Prestwick |
47 |
| Troon |
48 |
| - Other, specify |
- 49 |
SQ2. Are you currently working in Scotland? Single code
| |
Code |
Route |
| Yes |
1 |
SQ4 |
| No |
2 |
SQ3 |
| Prefer not to say |
3 |
SQ3 |
Ask if SQ2=2 or 3
SQ3. Have you had any work at all in the last 24 months in Scotland? This includes any seasonal, temporary, casual work, or self-employment. Single code
| |
Code |
Route |
Screen out page |
| Yes |
1 |
SQ4 |
|
| No |
2 |
Close |
Thank you for your time. On this occasion we are only speaking to people who have been employed over the last 24 months in Scotland |
| Prefer not to say |
3 |
Close |
I would now like to ask you a few classification questions. This is to ensure that we speak to a broad range of people in your area.
SQ4. How old are you? Single code
| |
Code |
Route |
Screen out page |
| Under 16 years old |
1 |
Close |
|
| 16 years old |
2 |
SQ5 |
|
| 17 years old |
3 |
| 18 years old |
4 |
| 19 years old |
5 |
| 20 years old |
6 |
| 21 years old |
7 |
| 22 years old |
8 |
| 23 years old |
9 |
| 24 years old |
10 |
| 25+ years old |
11 |
Close |
Thank you for your time. On this occasion you do not fit the criteria |
| Prefer not to say |
11 |
Close |
SQ5. Are you…….? Single code
| |
Code |
| Male (including trans man) |
1 |
| Female (including trans woman) |
2 |
| Describe in another way, specify_____________ |
3 |
| - Prefer not to say |
4 - close |
SQ6. How would you describe your ethnic group? Single code, spontaneous
| |
Code |
| White |
|
| Scottish |
1 |
| Other British |
2 |
| Irish |
3 |
| Gypsy, Roma, Traveller |
4 |
| Polish |
5 |
| Other White ethnic group, please specify |
6 |
| Mixed |
|
| Any mixed or multiple ethnic background, please specify |
7 |
| Asian, Asian Scottish, or Asian British |
|
| Indian, Indian Scottish or Indian British |
8 |
| Pakistani, Pakistani Scottish or Pakistani British |
9 |
| Bangladeshi, Bangladeshi Scottish or Bangladeshi British |
10 |
| Chinese, Chinese Scottish or Chinese British |
11 |
| Other, please specify |
12 |
| African |
|
| African, African Scottish or African British |
13 |
| Other, please specify |
14 |
| Caribbean or Black |
|
| Caribbean, Caribbean Scottish or Caribbean British |
15 |
| Black, Black Scottish or Black British |
16 |
| Other, please specify |
17 |
| Other Ethnic group |
|
| Arab, Arab Scottish or Arab British |
18 |
| Other, please specify |
19 |
| Prefer not to say |
20 - close |
Position: ____________________________
Industry: ____________________________
Single code – interviewer code
SQ8. What is the occupation of the chief income earner in the household?
| |
Code |
| AB |
1 |
| C1 |
2 |
| C2 |
3 |
| D |
4 |
| E |
5 |
| Prefer not to say |
6 - close |
Main Questions – Current Employment
Q1a. Thinking about your most recent employment, which of the following best applies to you? If you have more than one job please think about your main job. Show screen, single code only
| Randomise list |
Code |
| Permanent position |
1 |
| Fixed term position (over a year) |
2 |
| Fixed term position (up to a year) |
3 |
| Temporary work |
4 |
| Seasonal position |
5 |
| Casual position |
6 |
| Freelance |
7 |
| Self-employed |
8 |
| Internship |
9 |
| Apprenticeship |
10 |
| Other non-permanent position, specify_______________ |
11 |
| Unsure/Don't know |
12 |
| Prefer not say |
13 |
Q1b. Where did you find out about your job? Multicode possible, spontaneous
| |
Code |
| Job website |
1 |
| Word of mouth (friend, family, teacher etc.) |
2 |
| Social media |
3 |
| Recruitment Agency / other agency |
4 |
| Online / digital platform or App e.g. Uber, TaskRabbit, Deliveroo |
5 |
| Ad at the premises e.g. poster in window etc. |
6 |
| Submitted speculative CV into place of work |
7 |
| Internal vacancy (advertised by current employer) |
8 |
| Nowhere – set up own business |
9 |
| Other, specify |
10 |
| Unsure/Don't know |
11 |
Q2. How many hours do you work each week at this job? Single code
| |
Code |
| Up to 10 |
1 |
| Over 10 up to 14 |
2 |
| 15 to 30 |
3 |
| 31 to 40 |
4 |
| 41 to 50 |
5 |
| Over 50 |
6 |
| Varies every week |
7 |
Ask if SQ2 = 1(yes)
Q3. How many jobs do you currently have? Single code
| |
Code |
Route |
| 1 |
1 |
Q5 |
| 2 |
2 |
Q4a |
| 3 |
3 |
| 4+ |
4 |
| Work at different places every week or so |
5 |
| Cannot classify, please explain___________ |
6 |
Q5 |
Ask if Q3 = 2, 3, 4 or 5
Q4a. Which of the following best applies to the other jobs that you have? Show screen, multicode possible
| Randomise list |
Code |
| Permanent position |
1 |
| Fixed term position (over a year) |
2 |
| Fixed term position (up to a year) |
3 |
| Temporary work |
4 |
| Seasonal position |
5 |
| Casual position |
6 |
| Freelance |
7 |
| Self-employed |
8 |
| Internship |
9 |
| Apprenticeship |
10 |
| Other non-permanent position, specify_______________ |
11 |
| Unsure/Don't know |
12 |
| Prefer not say |
13 |
Ask if Q3 = 2, 3, 4 or 5
Q4b. How many hours do you work each week at your other job(s)? If more than one other job combine the number of additional hours you work.Single code
| |
Code |
| Up to 10 |
1 |
| Over 10 up to 14 |
2 |
| 15 to 30 |
3 |
| 31 to 40 |
4 |
| 41 to 50 |
5 |
| Over 50 |
6 |
| Varies every week |
7 |
Q5. Do you have a contract that is written and agreed with your employer? If you have more than one job please think about your main job. Single code
| |
Code |
Route |
| Yes |
1 |
Q6a |
| No |
2 |
Q6a |
| No, I run my own business |
3 |
Q9 |
| Unsure/Don't know |
4 |
Q6a |
| Prefer not say |
5 |
Q6a |
Q6a. Which of the following describes your most recent employment contract/employment? If you have more than one job please think about your main job. Show screen, single code
| Randomise list |
Code |
| Full time contract |
1 |
| Part time contract |
2 |
| Zero hours contract |
3 |
| Varying hours / Flexi contract |
4 |
| No contract I just turn up for work when I am asked |
5 |
| Other, specify__________ |
6 |
| Unsure/Don't know |
7 |
| Prefer not say |
8 |
Ask if Q3 = 2, 3, 4 or 5
Q6b. Thinking about your other job(s) which of the following describes your employment contract/ employment for your other jobs? Please select all that apply. Show screen, multicode possible
| Randomise list |
Code |
| Full time contract |
1 |
| Part time contract |
2 |
| Zero hours contract |
3 |
| Varying hours / Flexi contract |
4 |
| No contract I just turn up for work when I am asked |
5 |
| Other, specify__________ |
6 |
| Unsure/Don't know |
7 |
| Prefer not say |
8 |
Working Conditions
Q7. Does your employer/contract guarantee you a minimum number of hours work a week? Single code
| |
Code |
| Yes |
1 |
| No |
2 |
Ask IF Q5=2 or 4 (no written contract)
Q8. How do you find out about the conditions of your employment such as contracted hours, entitlement to benefits, protocols when ill etc? Spontaneous, multicode possible
| |
Code |
| Verbally / face-to-face |
1 |
| Internet search |
2 |
| Email / App |
3 |
| Text messages / Whatsapp messages |
4 |
| I am not informed of my working conditions (Single code only) |
5 |
| Other, specify |
6 |
| Unsure/Don't know |
7 |
Q9. What attracted you to the main job you currently do/recently held? Spontaneous, multicode possible
| |
Code |
| Financial security / Good pay |
1 |
| To top-up my income |
2 |
| Good benefits / rewards / pension |
3 |
| Reputation of the company |
4 |
| The number of working hours |
5 |
| Flexibility of shifts/hours |
6 |
| Location |
7 |
| Wanted experience in the sector/role / stepping stone to other jobs |
8 |
| Opportunity to develop/progress |
9 |
| Opportunity to travel |
10 |
| Was struggling to find a job |
11 |
| Felt pressured by parents / partner / family to get a job |
12 |
| Felt pressured by the job centre / benefits agency to get a job |
13 |
| My friends/family members work there |
14 |
| Other, specify |
15 |
| Unsure / don't know |
16 |
Q10. Which of the following rights at work do/did you have in the job most recently held? Single code per statement
| |
Yes I have this |
No I don't have this |
Don't know |
Not appropriate to me |
| Guaranteed number of working hours per day |
1 |
2 |
3 |
- |
| Guaranteed number of days per week |
1 |
2 |
3 |
- |
| Flexibility in the hours you work |
1 |
2 |
3 |
- |
| Reasonable notice given to you when agreeing shifts/hours to work |
1 |
2 |
3 |
- |
| Paid National Minimum Wage or above |
1 |
2 |
3 |
- |
| Lunch and rest breaks provided |
1 |
2 |
3 |
- |
| Holiday pay |
1 |
2 |
3 |
- |
| Sick pay |
1 |
2 |
3 |
- |
| Training and development opportunities |
1 |
2 |
3 |
- |
| Public holidays off |
1 |
2 |
3 |
- |
| Parental rights (such as maternity leave, parental leave, paid time to look after your child) |
1 |
2 |
3 |
4 |
Overall experience
Q11. Thinking about your terms of employment overall, how satisfied are you/were you with it? Please use the following scale where zero is not at all satisfied and 10 is completely satisfied single code
| 0 - Not at all satisfied |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 – Completely satisfied |
D/K |
| 1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
Q12. Why did you give the rating you did for satisfaction? Open ended, probe fully
_____________________________________________________________________
Q13. To what extent would you say your most recent employment impacts on each of the following aspects of your life? Please answer using the following slider scale: show screen, single code
| |
Impacts negatively |
|
|
|
|
No impact |
|
|
|
|
Impacts positively |
| Your mental health in general |
-5 |
-4 |
-3 |
-2 |
-1 |
0 |
1 |
2 |
3 |
4 |
5 |
| Your physical health in general |
-5 |
-4 |
-3 |
-2 |
-1 |
0 |
1 |
2 |
3 |
4 |
5 |
| Your finances in general |
-5 |
-4 |
-3 |
-2 |
-1 |
0 |
1 |
2 |
3 |
4 |
5 |
| Your social life |
-5 |
-4 |
-3 |
-2 |
-1 |
0 |
1 |
2 |
3 |
4 |
5 |
| Your relationship with partner, family, friends |
-5 |
-4 |
-3 |
-2 |
-1 |
0 |
1 |
2 |
3 |
4 |
5 |
Advantages and Disadvantages
Q14. What are the top three most positive characteristics of your recent employment? Please select up to three responses. Show screen
| Randomise list |
Code |
| Level of pay |
1 |
| Benefits e.g. sick pay, holiday pay / rewards / pension provided |
2 |
| Reputation of the company |
3 |
| The number of working hours |
4 |
| Flexibility of shifts/hours |
5 |
| Location |
6 |
| Experience I am gaining |
7 |
| Variety of work |
8 |
| Type/quality of work |
9 |
| Opportunities given to develop / promotional opportunities |
10 |
| Opportunities given to travel |
11 |
| Enjoy the work |
12 |
| The number/length of breaks |
13 |
| People I work with |
14 |
| No commitment/contract |
15 |
| Something else, specify____ |
16 |
| Nothing |
17 |
Q15. What are the top three biggest issues in relation to your most recent employment? Please select up to three responses. Show screen
| Randomise list |
Code |
| Low pay/lack of financial security |
1 |
| Lack of benefits e.g. sick pay, holiday pay / rewards / pension |
2 |
| Too few hours given |
3 |
| Too many hours given |
4 |
| Irregularity of hours per week/month |
5 |
| Long hours |
6 |
| Unsociable hours |
7 |
| Unfair allocation of hours e.g. first come first served |
8 |
| Lack of notice given when being informed of hours/changes to hours |
9 |
| Location |
10 |
| Lack of opportunities to develop / promotional opportunities |
11 |
| The type of work given |
12 |
| Limited/unstructured breaks |
13 |
| People I work with |
14 |
| Expected to do more than other colleagues |
15 |
| Something else, specify____ |
16 |
| Nothing |
17 |
Future Employment
Ask if yes at SQ2 (currently employed)
Q16a. Do you want to change your working situation in the next 12 months? Single code
| |
Code |
| Yes, definitely |
1 |
| Yes, possibly |
2 |
| No |
3 |
| Unsure/Don't know |
4 |
Ask if yes (code 1 or 2) at Q16a
Q16b. How you would like to change your working situation? Single code
| |
Code |
| Change company I work for |
1 |
| Change job/position within the company I work for |
2 |
| Prefer not to say |
3 |
| Unsure / Don't know |
4 |
Ask if yes (code 1 or 2) at Q16a
Q16c. In what way would you like to change your working situation? Spontaneous, multicode possible
| |
Code |
| Increase in hours |
1 |
| Decrease in hours |
2 |
| Change shift pattern/days worked |
3 |
| Better pay |
4 |
| Promoted post |
5 |
| Better prospects/development opportunities |
6 |
| Contract type |
7 |
| Location |
8 |
| Other, specify |
9 |
| Unsure/Don't know |
10 |
Ask if yes (code 1 or 2) at Q16a
Q17. What, if anything, might stop you from changing your working situation? Spontaneous multicode possible
| |
Code |
| Lack of experience |
1 |
| Lack of qualifications |
2 |
| Lack of jobs in general |
3 |
| Lack of confidence |
4 |
| Other commitments e.g. caring, childcare |
5 |
| Lack of information about other jobs |
6 |
| Lack of knowledge as to where to look for jobs |
7 |
| Lack of motivation / just can't be bothered |
8 |
| Lack of time to search/ attend interviews |
9 |
| Poor relationship with my employer/manager |
10 |
| Nothing, just haven't got round to it |
11 |
| Other, specify________________ |
12 |
| Unsure/Don't know |
13 |
Ask if yes (Code 1 OR 2) at Q16a
Q18. If wanting to change your working situation in the future, what information, advice or guidance would help you to do so? Spontaneous, multicode possible
| |
Code |
| Advice / guidance on CV writing |
1 |
| Advice / guidance on changing career |
2 |
| Advice / guidance on preparing for and attending interviews |
3 |
| Information on basic employment rights |
4 |
| Guidance on where to seek jobs / best websites to use |
5 |
| Work experience / placement opportunities |
6 |
| Apprenticeship opportunities |
7 |
| Advice on current local job opportunities |
8 |
| Access to / better entry routes to specific jobs/industries |
9 |
| Awareness of / access to support groups |
10 |
| Awareness of / access to online communities |
11 |
| Support to engage / communicate with employer |
12 |
| Other, specify [probe fully] |
13 |
| Nothing |
14 |
| Unsure/Don't know |
15 |
Ask if yes (code 1 OR 2) at Q16a, exclude those who code 14 at Q18
Q19. How would you prefer to receive this information, advice and guidance? Spontaneous, multicode possible
| |
Code |
| Websites / online |
1 |
| Social media |
2 |
| App |
3 |
| Seminar, talks |
4 |
| Face-to-face meeting |
5 |
| Other, specify |
6 |
| Unsure/Don't know |
7 |
Other classification / Protected Characteristics
Interviewer note: respondent is not responsible for paying own bills if they only pay for personal items such as mobile phone, car etc.
Q20. Are you financially independent? By this we mean that you are responsible for, and currently pay your own living expenses such as rent or mortgage payments, bills, food
etc. Single code
| |
Code |
| Yes I am responsible for my own living expenses, bills, food etc. |
1 |
| No I am dependent on family members/someone else to cover my living expenses, bills, food etc. |
2 |
| Prefer not to say |
3 |
Q21. Do you have anyone who is financially dependent on you? Single code
| |
Code |
| Yes |
1 |
| No |
2 |
| Prefer not to say |
3 |
Q22. Are you currently in full-time or part-time education? Single code
| |
Code |
| Full-time education |
1 |
| Part-time education |
2 |
| Not in education |
3 |
Q23. Do you have a long-standing illness, disability or infirmity? Longstanding means anything that has troubled you or is likely to affect you over a period of time. Single code
| |
Code |
| Yes |
1 |
| No |
2 |
| Prefer not to say |
3 |
Q24. Could you please tell me your full postcode? Please note this is for analysis purposes only to ensure a broad geographical coverage of views are received. It will not be passed on to any third parties or the Scottish Government.
| |
Code |
| Postcode:_______________________________________________________ |
Type in |
| Don't know / unsure - Please tell me the name of the town/village/city you live in |
1 |
| Prefer not to say |
2 |
Scripting note: daily look-up required for urban/rural and simd classification
Classification – Place of work
The final questions are to allow us to classify your place of work for analysis purposes.
Q25. Which sector do you work in?
| |
Code |
| Agriculture, fisheries, mining and utilities |
1 |
| Manufacturing |
2 |
| Construction |
3 |
| Wholesale and Retail |
4 |
| Hotels and Restaurants |
5 |
| Transport, storage and communications e.g. Taxi, air or rail transport, warehousing activities, publishing, radio broadcasting, data processing, telecommunications |
6 |
| Financial services e.g. bank, building society, insurance etc. |
7 |
| Business services e.g. HR, call centres, cleaning services, landscaping, office support, professional services, bookkeeping, accounting, real estate etc. |
8 |
| Public Administration e.g. Foreign affairs, Justice and judicial activities, fire service etc. |
9 |
| Education |
10 |
| Health & Social work |
11 |
| Arts and other services e.g. Arts, museum activities, fitness, hairdressing, item repairs |
12 |
| Other, specify___________________________ |
13 |
| Unsure / don't know |
14 |
| Prefer not to say |
15 |
Q26. What size of organisation do you work for?
| |
Code |
| Large, corporate organisation e.g. one large office with over 250 employees or multiple stores, offices across the country |
1 |
| Medium sized organisation e.g. 51 - 250 employees |
2 |
| Small organisation e.g. up to 50 employees |
3 |
| Unsure / don't know |
4 |
