5. Disagreements During the Rent Review Process
5.1. Summary of key points
- The vast majority of respondents had not experienced any significant disagreements during the rent review process (79%). Few respondents (21%) had experience of significant disagreements with their current landlord during the rent review process.
- Of these individuals the most common course of action taken to resolve the disputes was talking with a professional advisor (50%) or the landlord (50%) to find a solution.
5.2. Experience of Significant Disagreements with Current Landlord
The vast majority of respondents had not experienced any significant disagreements during the rent review process (79%). Where respondents had experienced issues, this was most likely to be regarding the rent review itself (11%), fixed equipment (9%) or housing related issues (9%).
|Unweighted base, n=900||%|
|Not had any significant disagreements||79.2%|
|Issues around assignation/ succession||3.5%|
|Conflicts with other business interests||2.3%|
|Resumption/ termination of lease||0.6%|
|Non-payment of rents||0.4%|
5.3. Actions Taken to Resolve Disputes
Those who had experience of significant disagreements with their current landlord were asked to select from a list of options, any actions they had taken to resolve their dispute. Half of respondents had talked with a professional advisor to help find a solution (50%), and a further 50% had talked with their landlord or their representative to find a solution. Furthermore, 21% had sought legal intervention and 13% had asked the Tenant Farming Commissioner to assist. Just over 1 in 10 of this group of respondents said they had not been successful or tried to resolve their dispute.
|Unweighted base, n=184||%|
|Talked with a professional advisor to help find a solution||50.2%|
|Talked with my landlord or his representative to find a solution||49.8%|
|Sought legal intervention||20.8%|
|Asked the Tenant Farming Commissioner to assist||12.5%|
|Used the Land Court process||11.5%|
|Used Alternative Dispute Resolution (ADR) (includes mediation, arbitration and expert determination)||6.1%|
|Other means of resolution||0.6%|
|Have not been successful or tried to resolve dispute||12.5%|