Social housing tenants - support to engage: research report
A research report on the baseline of support available for social housing tenants in Scotland to engage and participate with their landlord's work.
2. Background
2.1 The introduction of the Housing (Scotland) Act 2001 created a legal requirement for landlords to actively develop and support tenant participation.
2.2 All social landlords in Scotland must have a Tenant Participation Strategy in place, developed in consultation with tenants and RTO’s, which enables tenants to participate in landlord decision making and supports continuous improvement in landlords’ performance.
2.3 The Scottish Social Housing Charter was introduced in March 2012, setting the standards and outcomes that all social landlords should aim to achieve when conducting their housing activity.
2.4 Landlords must provide information on the Charter indicators and outcomes through the Annual Return on the Charter (ARC) which is submitted annually to the Scottish Housing Regulator (SHR). At indicator 5, landlords must provide data on the “percentage of tenants satisfied with the opportunities given to them to participate in their landlords’ decisions”.
Contact
Email: Carolynne.Watson@gov.scot