Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Child Winter Heating Assistance

Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Child Winter Heating Assistance


5. Revision to this agreement

5.1 DWP agrees to inform Social Security Scotland as soon as reasonably practicable

in advance of any potential changes that may impact on or require changes to the Services.

5.2 Both parties would need to agree whether a revision to this Agreement is required.

As detailed in Section 3.2 and 3.3 above.

5.3 Any mutually agreed minor changes or amendments to this Agreement will be dealt with through normal means of communications via the single point of contacts (SPoCs).

SPoCs for each party are as follows:

SG SPoC
[REDACTED]

DWP SPoC
[REDACTED]

5.4 Where more significant change is required, the SPoCs will apply the appropriate

Business as Usual (BAU) change control processes. Where the change is agreed it

will be incorporated into this Agreement as an amendment following any review. As

detailed in Section 3.2 and 3.3 above.

Contact

Email: ssdformalagreements@gov.scot

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