Publication - Agreement
Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Child Winter Heating Assistance
Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Child Winter Heating Assistance
Annexes
Annex A – [REDACTED] Secure transfer of files between DWP & SG
Annex B – [REDACTED] Scottish resident receives CWHA – (Paid Clerically)
Annex C – [REDACTED]
Annex D – [REDACTED] Key Processes for Fraud Referral
Annex E – [REDACTED] Key Processes for Fraud Referral
Annex F – [REDACTED] Key Process
Annex G – Glossary of Terms
The Glossary defines various words, abbreviations and phrases which have specific meanings in the context of this Agreement. Unless otherwise provided or the context otherwise requires, the following expressions have the meanings set out below.
| BAU | Business as Usual |
| [REDACTED] | [REDACTED] |
| [REDACTED] | [REDACTED] |
| Commencement Date of CWHA | The date in November 2020 on which delivery of Child Winter Heating Assistance commenced |
| [REDACTED] | [REDACTED] |
| CWHA | Child Winter Heating Assistance |
| DLA | Disability Living Allowance for a Child |
| DPA 2018 | Data Protection Act 2018 |
| [REDACTED] | [REDACTED] |
| DSA | Data Sharing Agreement |
| DWP | Department for Work and Pensions |
| [REDACTED] | [REDACTED] |
| FOI(A) | Freedom of Information Act 2000 |
| FOI(S)A | Freedom of Information (Scotland) Act 2002 |
| GDPR | General Data Protection Regulation |
| [REDACTED] | [REDACTED] |
| MoU | Memorandum of Understanding |
| RAR | Right of Access Request |
| Resident in Scotland | Ordinarily resident in Scotland or either in the EEA or Switzerland with a genuine and sufficient link to Scotland. |
| Service Delivery Standards | The service delivery standards to be met by DWP for the delivery of the Services as set out at Para 8. |
| Services | Has the meaning set out in Para 2 |
| SG | Scottish Government |
| SM/DWP Single MoU | The Memorandum of Understanding between Scottish Ministers and The Department for Work and Pensions dated January 2019 as amended |
| SLA | Service Level Agreement |
| SM | Scottish Ministers |
| [REDACTED] | [REDACTED] |
| SPoC | Single Point of Contact |
| SSWP | Secretary of State for Work and Pensions |
| Term | Has the meaning set out in Para 3 |
Contact
Email: ssdformalagreements@gov.scot
There is a problem
Thanks for your feedback