Publication - Statistics

Scottish Employer Skills Survey 2020

Results from the Scottish Employer Skills Survey 2020.

Appendix B – Grouped codes

Technical and practical skills: grouped skill codes
Grouped code	Codes included
Complex analytical skills	Solving complex problems requiring a solution specific to the situation More complex numerical or statistical skills and understanding
Operational skills	Knowledge of products and services offered by your organisation and organisations like yours Knowledge of how your organisation works
Digital skills	Computer literacy / basic IT skills Advanced or specialist IT skills
Basic skills	Computer literacy / basic IT skills Basic numerical skills and understanding

People and Personal skills: grouped skill codes
Grouped code	Codes included
Management and leadership skills	Persuading or influencing others Managing or motivating other staff Setting objectives for others and planning human, financial and other resources
Sales and customer skills	Sales skills Customer handling skills
Self-management skills	Ability to manage own time and prioritise own tasks Managing their own feelings, or handling the feelings of others

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