Publication - Agreement

Scottish Child Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Published: 1 March 2023
Directorate: Social Security Directorate
Part of: Children and families, Equality and rights
ISBN: 9781805255390

Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Scottish Child Payment.

Supporting documents

6. Disputes

6.1 Each party to this Agreement will notify the other of any issues, concerns or complaints regarding any matter covered by this Agreement. Wherever possible, these difficulties will be resolved by the process of consultation set out in the 'SM/DWP Single MoU' as referenced in Section 4 (Derivation) of this Agreement. In the event of a formal escalation of an issue, the process for dispute resolution is outlined in Section 6 of the 'SM/DWP Single MoU'.

Contact

Email: formalagreements@socialsecurity.gov.scot

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Information

6. Disputes

Contact

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