Quality improvement and measurement: what non-executive directors need to know
An overview of quality improvement and measurement for non-executive directors of health boards.
References
How do hospital boards govern for quality improvement? A mixed methods study of 15 organisations in England Jones et al BMJ Quality and Safety 2017; 0; 1-9
What is "quality improvement" and how can it transform healthcare? Batalden PB, Davidoff F; Qual. Saf. Health Care; 2007;16:2-3
Bringing user experience to health care improvement: the concepts, methods and practices of experience-based design. Bate P, Robert G; Oxford: Radcliffe Publishing; 2007
High reliability health care presentation. Berwick D,
Nolan T; 2003
[cited 2015 Sept 04]
http://www.ihi.org/resources/Pages/Presentations/HighReliabilityHealthCarePresentation.aspx
Quality improvement: theory and practice in healthcare. Boaden R, Harvey G, Moxham C, Proudlove N; Coventry: NHS Institute for Innovation and Improvement/University of Manchester Business School; 2008
Total Quality Management (
TQM)
[online]. The Chartered Quality Institute; 2015
[cited 2015 Sept 04]
www.thecqi.org/knowledge-hub/resources/factsheets/total-quality-management
Measurement for Improvement. Davidge M
[cited 2015 Sept 04]
http://www.institute.nhs.uk/images/documents/Share%20and%20network/PEN/Measurement%20for%20Improvement.ppt
Ten challenges in improving quality in healthcare: lessons from the Health Foundation's programme evaluations and relevant literature. Dixon-Woods M, McNicol S, Martin G; BMJ Qual Saf. 2012; 21 (10):876-84
Better together. Experience based design cancer pilots. Interim reflection report. Edinburgh: Better Together, Scotland's Patient Experience Programme. Hodgkiss F, Barrie K, Sinclair C; 2011
Quality Improvement Made Simple. The Health Foundation;
2011
[cited 2015 Sept 04]
http://www.health.org.uk/publication/quality-improvement-made-simple
Getting the measure of quality opportunities and
challenges. Raleigh VS, Foot C; The King's Fund; 2010
[cited 2015 Sept 04]
http://www.kingsfund.org.uk/sites/files/kf/Getting-the-measure-of-quality-Veena-Raleigh-Catherine-Foot-The-Kings-Fund-January-2010.pdf
Perspectives on context. Bate P, Glenn R, Fulop N,
Øvretveit J, Dixon-Woods, M; The Health Foundation; March
2014
http://www.health.org.uk/publication/perspectives-context
The patient-centred care project: evaluation report. The
King's Fund; 2011
[cited 2015 Sept 04]
https://www.pointofcarefoundation.org.uk/resource/experience-based-co-design-ebcd-toolkit/
Experience-based co-design toolkit. The Kings Fund; 2013
[cited 2015 Sept 04]
http://www.kingsfund.org.uk/projects/ebcd
The improvement guide: a practical approach to enhancing organizational performance. 2nd Ed. Langley GL, Moen R, Nolan KM, Nolan TW, Norman CL, Provost LP; San Francisco, California: Jossey-Bass Publishers; 2009
Scotland's national dementia strategy 2013-2016. Scottish
Government; 2013
[cited 2015 Sept 04]
http://www.gov.scot/Topics/Health/Services/Mental-Health/Dementia
The NHSScotland Quality Improvement Hub. Making the numbers
meaningful for quality improvement [online]; 2015
[cited 2015 Sept 04]
http://www.qihub.scot.nhs.uk/media/257341/quality_improvement_hub_01.pdf
The 3-step improvement framework for Scotland's Public
Services. The Scottish Government; 2013
[cited 2015 Sept 04]
http://www.gov.scot/Resource/0042/00426552.pdf
Sustainability Model and Guide.
NHS Institute
for Innovation and Improvement; Maler L. Gustafson D, Evans L; 2010
[cited 2015 Sept 04]
https://improvement.nhs.uk/resources/Sustainability-model-and-guide/
Does improving quality save money? A review of the evidence of
which improvement to quality reduce costs to health service
providers. Ovretveit J; 2009
[cited 2015 Sept 04]
http://www.health.org.uk/publication/does-improving-quality-save-money
Contact
There is a problem
Thanks for your feedback