Quality improvement and measurement: what non-executive directors need to know

An overview of quality improvement and measurement for non-executive directors of health boards.

Appendix 4 - Example improvement agenda for leaders


1. Review aim statement and measures.

2. What are the important/unique/challenging aspects of the project that senior leadership should keep in mind?

3. Review significant accomplishments over the past month - focus on results and understanding the data.

4. What was the last test carried out? What will be the next test?

5. Review monthly data reports, and run charts where available.

6. Discuss team experience, identifying specific improvement issues.

7. Identify what problems/sticking points have been encountered in the last month that the team needs help with.

8. Determine the level of confidence that the team will meet its aims within the project timeframe.

9. Identify next steps.


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