Publication - Advice and guidance
Person-centred care: guidance for non-executive directors
Resource booklet for NHSScotland board members, with an interest in person centred care.
References
Health and Social Care Alliance Scotland:
Gaun Yersel!
ISD (Scotland) NHSScotland Complaints Report:
https://isdscotland.scot.nhs.uk/Health-Topics/Quality-Indicators/Publications/2015-09-29/2015-09-29-Complaints-Report.pdf?87847536803
Royal College of General Practice:
Blueprint for Scottish General Practice and 2016 Manifesto
Scottish Health Council:
'Listening and Learning: How Feedback, Comments, Concerns and Complaints Can Improve NHS Services in Scotland'
Scottish Government:
Making it Easy - A Health Literacy Action Plan for Scotland
Contact
Email: Sarah Hildersley