Person-centred care: guidance for non-executive directors

Resource booklet for NHSScotland board members, with an interest in person centred care.


Health and Social Care Alliance Scotland:
Gaun Yersel!

ISD (Scotland) NHSScotland Complaints Report:

Royal College of General Practice:
Blueprint for Scottish General Practice and 2016 Manifesto

Scottish Health Council:
'Listening and Learning: How Feedback, Comments, Concerns and Complaints Can Improve NHS Services in Scotland'

Scottish Government:
Making it Easy - A Health Literacy Action Plan for Scotland


Email: Sarah Hildersley

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