Patient Safety Commissioner: consultation analysis

Analysis of responses to our consultation on creating a Patient Safety Commissioner role for Scotland, which ran from 5 March to 28 May 2021. The consultation sought the views of the public and other interested parties of what the role should be.

Chapter 8: Responses providing final comments

Question 16: Do you have any further comments on the Patient Safety Commissioner role that you haven't covered in your responses to the previous questions?

54 respondents provided further information in response to question 16 (31 organisations and 23 individuals). This was an open question inviting free text responses. Most of the comments have already been reflected elsewhere in this analysis and additional comments are included below.

  • Need to ensure the development of the PSC role takes account of proposed changes to the health and social care landscape.
  • Set up of the role should not focus solely on Cumberlege recommendations - other inquiries should have a bearing.
  • Role needs to look at harm as a result of a lack of knowledge of particular conditions, and prevent this in future.
  • Need to clarify how the PSC role relates to existing policies and organisations.
  • Consideration should be given to whether the role is actually needed, and how to ensure it does not duplicate other roles.
  • Consideration needs to be given to increased workload and resource requirements within NHS as a result of the role (e.g. new reporting, data collection, etc.).
  • Need to consider how it is ensured Health Boards are not subject to multiple complaint processes in respect of the same matter.
  • Consideration to be given to risk of PSC being asked to consider vexatious or ill-founded complaints.



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