PACE customer journey: 2019
Qualitative study looking at the customer experience of individuals who have recently been made redundant.
1. SDS and Scottish Government (2018) PACE Client Experience Survey 2018; IFF Research [online] available at: https://www.gov.scot/binaries/content/documents/govscot/publications/research-and-analysis/2018/12/pace-client-experience-survey-2018/documents/00543798-pdf/00543798-pdf/govscot%3Adocument/00543798.pdf
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