Open Government Action Plan commitment 4: be more accountable for public services

Progress reports on our commitment to improve accountability of public services as part of our open government action plan.

This document is part of a collection


 Progress to December 2019

Milestones

Update Progress
1

Engage with Commitment Signatories

Met with each Signatory individually, and held collaborative workshop to build shared understandings and purpose of work moving forwards, Spring 2019

✔ Complete
2

Form civil society partnerships working group

Held first meeting April 2019; workshop on co-design of citizens engagement June 2019

✔ Complete
3

Commission baseline research into accountability landscape

Contracted EKOS Consultants Ltd. to conduct desk-based research to assess existing accountability bodies operating in Scotland for public services, and to assess some examples of citizens engagement in scrutiny activities to help inform best practice (if taken forward), published September 2019

✔ Complete
4

Public and practitioner engagement work procured

Contractor appointed September 2019

✔ Complete
5

Social Research: Peoples survey design – Collaborative Working Group workshop w/contractors

Meeting held 20 September 2019, initial research methodology review and survey design

Meeting held 14 October 2019, survey questions approved

✔ Complete
6

Holyrood Events Ltd. public service practitioners event

Commitment 4 workshop delivered, 16 October.  Discussion on gaps / improvements in access to accountability, as part of early stage research data gathering to inform final solutions development

✔ Complete
7

Social Research: survey dissemination

Pre-election period commenced, work postponed

🔴 Delayed

8

 Snook: Interviews

An initial round of one-to-one interviews conducted prior to notification of postponement ; however, remaining complement is outstanding.

🔴 Delayed

9

Snook: Peoples workshops x 9 (Scotland wide)

Pre-election

🔴 Delayed

10

Snook: Service delivery, scrutiny & regulatory bodies consultation event x 1

Pre-election

🔴 Delayed

11

Solutions development workshop

Pre-election

🔴 Delayed

12

Research analysis & recommendations report debrief session

Pre-election

🔴 Delayed

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