NHS Dumfries and Galloway: balancing capacity with demand

Case study focusing on patient flow and Daily Dynamic Discharge at Dumfries and Galloway Royal Infirmary.

Implementing Change

The improvement team worked closely with the exemplar ward throughout the implementation process. Vicki Nicoll was named as Daily Dynamic Discharge ward champion and the team supported her to promote the introduction of the Daily Dynamic Discharge approach to colleagues. The improvement team led the Daily Dynamic Discharge huddle for the first few days, gradually handing over to the staff on the ward.


Email: Jessica Milne, jessica.milne@gov.scot

Phone: 0300 244 4000 – Central Enquiry Unit

The Scottish Government
St Andrew's House
Regent Road

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