National Care Service - complaints co-design: findings summary

This report sets out findings we have gathered through research and co-design that relate to complaints and redress.

About the National Care Service

The Scottish Government is working with people and organisations across the country. Our aim is to improve social work, social care and community health services in Scotland.

We want everyone to have access to consistent, high-quality services wherever they live, and whenever they need them.

That’s why we are introducing the National Care Service (NCS). We are shaping the NCS with organisations and people who have experience of accessing and delivering these services.



Back to top